Jahuan Lewis
@jahuanlewis
Dedicated customer service professional with strong sales and marketing skills.
What I'm looking for
I am a dedicated customer service professional with a strong background in sales and marketing. Over the years, I have honed my skills in communication, problem-solving, and teamwork, allowing me to excel in fast-paced environments. My experience spans various roles, from a Sales Associate at Vans to a Customer Service Representative at DNA Overhead Doors, where I consistently exceeded performance targets and contributed to team success.
Throughout my career, I have demonstrated a commitment to delivering exceptional customer experiences. At Amazon, I managed complex customer orders and played a key role in resolving issues, ensuring timely delivery and satisfaction. My role as a Customer Service Representative/Sales Closer at Team Legacy further solidified my ability to convert leads into sales while maintaining long-term client relationships. I am passionate about leveraging my skills to drive results and contribute positively to any organization.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Sales Closer
Team Legacy
Jan 2022 - Present (3 years 7 months)
Converted qualified leads into sales by effectively presenting product features and benefits, addressing and resolving customer objections to ensure successful closure. Negotiated terms and conditions with clients to finalize deals, maintaining up-to-date knowledge of product offerings and industry trends.
Barber/Content Creator/Marketing Specialist
Quality Cutz
Feb 2020 - Present (5 years 6 months)
Filmed, edited, and posted all social media content and videos, communicating and adapting to any needs of clients or partners. Received and maintained great client reviews, demonstrating strong client satisfaction.
Customer Service Representative/Data Entry Clerk
DNA Overhead Doors
Dec 2020 - Jan 2024 (3 years 1 month)
Entered and maintained accurate customer orders, invoices, and inventory data, verifying and correcting discrepancies to ensure accuracy. Processed purchase orders and coordinated with the production team, updating customer profiles and order history.
Warehouse Associate
Amazon
Nov 2018 - Dec 2020 (2 years 1 month)
Delivered exceptional customer service by efficiently managing complex customer orders, ensuring accuracy and timely delivery. Upheld high standards of quality and efficiency while overseeing the entire order fulfillment process, from processing to picking and packing.
Sales Associate
Vans
Nov 2016 - Dec 2018 (2 years 1 month)
Maintained a positive attitude and extensive knowledge of product offerings to direct customers to the merchandise they were seeking. Exceeded customer purchase rate targets by 5% and average order size targets by 3% by prioritizing customer needs and increasing customer involvement in the rewards system.
Education
Degrees, certifications, and relevant coursework
Cypress College
Associate's Degree, General Studies
2018 - 2020
Pursued higher education, focusing on general coursework and preparing for transfer.
La Habra High School
High School Diploma, General Studies
2014 - 2018
Completed high school education, gaining foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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