Open to opportunities

Wendy Davis

@wendydavis1

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Customer service professional dedicated to enhancing client experiences.

United States

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What I'm looking for

I am looking for a role that allows me to grow, learn, and contribute to a positive team environment while delivering exceptional customer service.

I am a dedicated customer service professional with a strong commitment to enhancing client experiences. My mission is to transition and grow within the Customer Service Department, where I can serve as a compassionate leader and team player. Driven by curiosity, I strive to deliver best-in-class experiences for customers and my team.

In my previous role as a Pre Sales Customer Service Representative at Homesafe LLC, I successfully turned leads into sales while addressing customer needs and ensuring satisfaction. My experience at USPS as a Processing Clerk honed my ability to manage tasks efficiently and provide excellent service in a fast-paced environment. I am adaptable and thrive in team settings, always looking for ways to improve processes and enhance customer loyalty.

Experience

Work history, roles, and key accomplishments

Pre Sales Customer Service Representative

Homesafe LLC

Nov 2022 - May 2025 (2 years 6 months)

Responsible for converting leads into sales and addressing customer needs and issues. Performed data entry and provided comprehensive customer service.

Customer Service Sales Data Entry Problem Solving

PSE, Processing Clerk

USPS

Jul 2021 - Nov 2022 (1 year 4 months)

Sorted incoming and outgoing mail using automated equipment and organized support materials. Provided public window services for non-financial transactions.

Sorting Mail Public Service Data Entry Physical Stamina

Customer Service/Cashier

Jersey Mikes Deli

Jan 2021 - Jun 2021 (5 months)

Greeted guests, answered menu questions, and assisted with phone and cash register operations. Prepared sandwiches for in-store and delivery orders and prepped food items.

Customer Service Food Preparation Team Collaboration Communication

Education

Degrees, certifications, and relevant coursework

Englewood High School

High School Diploma, General Studies

Graduated early from Englewood High School, demonstrating accelerated academic progress and commitment to completing educational requirements ahead of schedule.