Zarria Simpson
@zarriasimpson
Dependable customer service professional skilled in communication, problem-solving, and remote support.
United StatesWhat I'm looking for
I am a dependable and personable customer service professional with several years of experience in retail and food service, including roles at Starbucks, Buffalo Wild Wings, and other customer-focused environments. I excel at communication, problem-solving, multitasking, cash handling, and maintaining organized records while delivering friendly, efficient service.
I am comfortable with common office technology and POS systems, a quick learner of new tools, and motivated to transition my customer-facing skills into a work-from-home customer service role where I can support clients professionally and contribute to team goals.
Experience
Work history, roles, and key accomplishments
Barista
Starbucks
Jun 2019 - Present (6 years 9 months)
Provided friendly customer service while preparing drinks and bakery items, managed cash transactions, and maintained accurate records and store standards.
Server
Buffalo Wild Wings
May 2018 - Mar 2019 (10 months)
Assisted customers with orders via phone and in person, maintained a welcoming environment, and resolved customer concerns promptly to support positive dining experiences.
Team Member
The Baked Bear
Sep 2017 - May 2018 (8 months)
Prepared customer orders efficiently while delivering excellent service and suggested improvements to enhance sales and satisfaction.
Handled customer transactions and order preparation accurately while maintaining cleanliness and organization in dining and work areas.
Managed overnight stock, merchandising, and inventory tasks efficiently to maintain store presentation and product availability.
Education
Degrees, certifications, and relevant coursework
Los Angeles Southwest College
Associate in Nursing, Nursing
2016 - 2019
Completed an Associate in Nursing program at Los Angeles Southwest College from 2016 to 2019.
Susan Miller Dorsey High School
High School Diploma, Law Magnet Program
2010 - 2014
Graduated with a High School Diploma from the Law Magnet Program in 2014.
Availability
Location
United StatesAuthorized to work in
Job categories
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