Jaheda Akter
@jahedaakter
I deliver customer support and call center service across technology companies.
What I'm looking for
I've supported customers as a Call Center Executive at Wind Mill Technology, Skytec, Nextzen L.T.D, and currently RKR.BD.
Across these roles, I've built experience handling customer communication in technology-focused environments. I communicate in Bangla, English, and Hindi.
I'm looking to contribute my working experience, educational proficiency, skills, abilities, and potentialities in a responsible role at a well-structured organization.
Experience
Work history, roles, and key accomplishments
Call Center Executive
RKR.BD
Currently working as a Call Center Executive, handling customer interactions and support.
Call Center Executive
Skytec
Worked as a Call Center Executive for 3 months, handling customer interactions and support.
Call Center Executive
Wind Mill Technology
Worked as a Call Center Executive for 8 months, handling customer interactions and support.
Call Center Executive
Nextzen L.T.D
Worked as a Call Center Executive for 5 months, handling customer interactions and support.
Education
Degrees, certifications, and relevant coursework
Bharateswari Homes
Secondary School Certificate, General Education
Grade: 3.25
Completed Secondary School Certificate (S.S.C) from Bharateswari Homes under Dhaka Board with a result of 3.25 out of 5.00.
Panchagarh Mohila College
Higher Secondary School Certificate, General Education
Grade: 4.28
Completed Higher Secondary School Certificate (H.S.C) from Panchagarh Mohila College under Rajshahi Board with a result of 4.28 out of 5.00.
Northern University
Bachelor of Laws, Law
Grade: 3.30
Completed Bachelor of Law (L.L.B) from Northern University with a result of 3.30 out of 4.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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