At Sky-Tech Solutions Ltd., I handled incoming client queries by phone and digital channels, explaining solutions clearly and aiming to resolve issues on first contact. I also kept client records accurate through data entry and client record management.
As a Data Management Associate at Revmo.ai, I collected, organized, and validated structured data for AI model training. I confirmed information through phone-based data collection and online research, using MS Office and Google Workspace to maintain accurate records.
At Singer Bangladesh Ltd., I answered customers’ product questions face to face in English, Bangla, Hindi, and Nepali. I also handled cashier duties, packaging, inventory logistics, and product displays.
As a self-employed Gaming Content Creator & Live Community Host, I answer viewer questions and chat messages in real time. I communicate daily in English with an international audience while creating content, editing video, and managing social media.
