Open to opportunities

jada mcmillan

@jadamcmillan

Fine dining hospitality professional transitioning into a client-focused career in travel, planning, and remote customer service.

United States

Message

What I'm looking for

I'm seeking a remote Vacation Planner or Travel Advisor role where I can apply my customer service, sales, communication, organizational, and problem-solving skills to create personalized customer experiences.

I've delivered personalized, attentive service for high volumes of guests at Park House and Sunset Rooftop Lounge, building rapport and responding quickly to individual needs.

Across bartending, serving, and customer-facing operations, I've processed sales and payments accurately, managed competing priorities, and provided recommendations based on customer preferences. At Sunset Rooftop Lounge, I maintained daily sales exceeding $3,000, and at Pappasito's Cantina, I was recognized as “Best To Go Server” for two consecutive years.

I'm now looking to bring my customer service, sales, communication, organization, and problem-solving skills to a remote Vacation Planner or Travel Advisor role.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Park House

Nov 2024 - Present (1 year 9 months)

Provided personalized, attentive service to a high volume of guests while maintaining a positive customer experience. Built rapport with customers and responded quickly to individual needs and requests.

Customer Service Relationship Building Sales Payment Processing Multitasking Time Management POS systems

Bartender

Sunset Rooftop Lounge

Feb 2023 - Oct 2024 (1 year 8 months)

Managed high guest volume while delivering efficient, personalized customer service. Accurately entered sales and customer transactions into a POS system, maintaining daily sales exceeding $3,000.

Customer Service POS systems Sales Multitasking Attention To Detail

Server

Pappasito's Cantina

Dec 2021 - Nov 2023 (1 year 11 months)

Managed high customer volume while ensuring accurate orders, timely service, and positive guest experiences. Recognized as 'Best To Go Server' for two consecutive years for exceptional customer service.

Customer Service POS systems Order Management Time Management Multitasking Relationship Building

Bartender / Usher / Box Office Attendant / Team Leader

Cinemark

Jul 2019 - Nov 2020 (1 year 4 months)

Managed cash registers and daily sales of $2,000+ while providing friendly, efficient customer service. Promoted to Team Leader based on customer service, leadership, and task-management abilities.

Cash Handling Customer Service Leadership Training POS systems Problem Solving Teamwork