ari User

Delivered exceptional customer support throughout the entire moving process, from initial inquiry to final delivery, ensuring a smooth and stress-free experience. Handled high-volume inbound and outbound calls and emails, providing information on services, pricing, and scheduling.

Assisted in daily salon operations, including booking and promotions, and managed vendor marketing and promotions. Created digital marketing content, business cards, flyers, and social media plans, posting daily content and updating information.

Responsible for opening and closing tasks, performing in high-traffic, high-pressure environments while maintaining professionalism. Provided excellent service and recommendations to guests, developing relationships and upselling liquor and food menus to increase sales.

Updated client accounts with necessary paperwork and called clients with settled accounts. Built rapport and trust through open communication via phone and email, using CRM to manage accounts and document discussions.

Promoted bottle service packages to club-goers, enticing them with exclusive offers and premium selections. Escorted VIP guests to reserved tables, providing personalized attention and ensuring an exceptional experience.

Assisted in all sales associates on the floor and worked with tuxedo rentals for the first three years. Analyzed and followed up on all tuxedo reports and concerns, ensuring all store files were present and up-to-date.

Completed a comprehensive program focusing on cosmetology practices. Gained hands-on experience in various beauty treatments and salon operations.

Completed a program in dental assisting, acquiring skills in patient care, dental procedures, and office administration. Prepared for a career in a dental office setting.