melosa perry
@melosaperry
Experienced customer-service professional skilled in hospitality operations and team training.
United StatesWhat I'm looking for
I am an experienced customer-service professional with over two decades supporting hospitality and retail operations. I have a steady record of executing front-desk and night-audit responsibilities while delivering positive guest experiences.
At Extended Stay America I managed overnight guest interactions, processed reservations and payments, and performed property inspections to ensure cleanliness and safety. I consistently followed company guidelines and supported smooth overnight operations.
I have led teams and trained new employees in fast-paced environments, including roles as Theatre Crew Lead and Barista where I opened and closed locations, handled final receipts, and coached staff on company policies and customer-service procedures.
My strengths include reliable data entry, proficiency with Microsoft Word, Excel, PowerPoint, Adobe Acrobat and Canva, and practical experience in cash handling, inventory, and event support. I bring a service-oriented mindset and dependable presence for overnight and customer-facing roles.
Experience
Work history, roles, and key accomplishments
Night Attendant / Auditor
Extended Stay America
Aug 2002 - Sep 2024 (22 years 1 month)
Assisted overnight guests with check-ins/outs, processed reservations and payments, and performed nightly property tours to ensure cleanliness and maintenance standards.
Theatre Crew Lead
AMC Theatre
Apr 2019 - Nov 2019 (7 months)
Led front-line theatre operations, maintained guest service in a fast-paced environment, opened/closed the theatre and reconciled register proceeds, and trained new team members on policies and service procedures.
STBarista
Starbucks
Jan 2018 - Apr 2019 (1 year 3 months)
Provided customer service and product upsells, executed opening/closing procedures and final receipts reconciliation, and trained new hires on beverage preparation, sequencing, and service standards.
Marketing Intern
Image Marketing Inc.
Jun 2016 - Sep 2016 (3 months)
Performed administrative and product research tasks, managed event purchases and guest lists for galas, and led client outreach via phone and email.
Cashier
Stop and Shop
Provided front-end customer service, operated cash registers and processed transactions while memorizing product codes to expedite checkout.
Store Associate
Party City
Managed store opening and closing duties, conducted nightly inventory checks, and handled incoming phone orders for customer pickup.
Education
Degrees, certifications, and relevant coursework
Melosa Perry
Not specified, Not specified
Personal contact information listed for Melosa Perry in Lawrenceville, GA; no formal education institution or degree provided.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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