Looking for a job

Mercedes Patterson

@mercedespatterson

Message

I drive face-to-face sales and memorable customer experiences in high-volume hospitality environments.

United States

Message

What I'm looking for

I'm looking for a customer-facing role where I can use consultative sales, relationship-building, upselling, and training skills to deliver strong customer experiences in a fast-paced team environment.

At Travel + Leisure, I conducted consultative sales presentations for prospective and existing vacation owners, aligning travel solutions with customer goals and generating approximately $100K in sales revenue.

I've managed sales conversations from discovery through negotiation and transaction completion, using active listening, clear communication, and customer needs assessment during extended consultations.

My hospitality background includes serving, bartending, cashiering, and training new servers. I build guest relationships, upsell products and services, handle payments accurately, and help teams deliver efficient service in fast-paced environments.

Experience

Work history, roles, and key accomplishments

FrontLine Sales Representative

Travel & Leisure

Apr 2026 - Jul 2026 (3 months)

Conducted high-impact, face-to-face sales presentations to prospective and existing vacation owners, identifying customer needs and aligning solutions with their travel goals. Managed the full sales conversation from initial discovery through presentation, negotiation, and transaction completion while adhering to company policies and regulatory requirements.