Open to opportunities

Jacqueline Jones

@jacquelinejones

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Human resources and healthcare administration professional with project coordination and customer-facing experience.

United States

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What I'm looking for

I seek an HR or operations role in a collaborative organization where I can apply HR, healthcare administration, and project coordination skills to improve processes and support staff development.

I am a healthcare administration graduate and emerging human resources professional with hands-on experience in project coordination, customer service, and administrative operations. I have supported executive calendars, managed data and accounts, and delivered one-on-one academic tutoring.

My background includes reception and front-desk leadership in a busy salon, internship work in website and media development for a health information organization, and campus leadership roles where I planned events and led tours. I focus on process improvement, event coordination, and clear communication.

I bring practical skills in Microsoft Office, Salesforce, website and media tools (Canva, Squarespace), bookkeeping and data entry, and a strong understanding of healthcare management and HIPAA. I seek roles where I can contribute to organizational development, training, and HR operations.

Experience

Work history, roles, and key accomplishments

Current

Academic Tutor

Current

Independent

Jan 2025 - Present (8 months)

Provided one-on-one tutoring for middle and high school students, developing lesson plans and using educational technology to improve homework, projects, and test preparation outcomes.

Lesson planning Curriculum Development Educational Technology Tutoring Progress Monitoring Communication

Receptionist

Posare Salon

Dec 2021 - Dec 2024 (3 years)

Managed front-desk operations including high-volume phone system, calendar and inventory management, revenue-generating activities, client issue resolution, and trained staff on front-desk procedures.

Customer Service Calendar Management Inventory Management Training Event Coordination Data Management Cash Handling

Project Coordinator Intern

HealtHIE Nevada

Jan 2024 - Apr 2024 (3 months)

Supported website and media development, conducted account audits, managed data and appointment scheduling, and coordinated complex executive calendars and meetings.

Web Development Media Development Auditing Scheduling Calendar Management Data Management Coordination

Concessions Tenant & Game Supervisor

Reno Sports Dome

May 2021 - Aug 2021 (3 months)

Managed concessions operations including cash handling, order service, customer greeting, appointment setup, and enforced capacity and safety regulations during events.

Cash Handling Customer Service Food Service capacity management Safety Compliance Operations

Welcome and Transition Leader

University of Nevada, Reno

May 2021 - Aug 2021 (3 months)

Led campus tours and coordinated events for incoming students and families, providing information on academic programs and student life while addressing visitor questions and concerns.

Event Coordination Public Speaking Campus Tours Student Orientation Leadership Communication