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Sashi Joaquin

@sashijoaquin

I coordinate confidential records, scheduling, recruitment support, and stakeholder communication while transitioning into Human Resources.

United States

Message

What I'm looking for

I'm seeking to transition into Human Resources, where I can contribute administrative, communication, and organizational skills while building hands-on experience in HR operations, recruitment, and employee support.

I've supported participant and program operations at CASES, Mount Sinai Health System, JASA, and Duke University, coordinating records, scheduling, follow-up, assessments, and communication across diverse stakeholders. At CASES, I increased client engagement by 30% through proactive outreach and consistent follow-up.

I'm bilingual in English and Spanish and bring experience with Salesforce, Microsoft Office Suite, Google Workspace, documentation compliance, data reporting, and confidential records. I'm now focused on bringing my administrative and people-support experience to HR operations, recruitment, and employee support.

Experience

Work history, roles, and key accomplishments

Current

Family Navigator

Current

CASES

Oct 2025 - Present (11 months)

Maintains accurate and confidential participant records and coordinates communication with participants, families, schools, and service providers. Conducts assessments and facilitates meetings to support program operations.

Salesforce Documentation Case Management Communication Skills Coordination Confidentiality Assessments Stakeholder Management

Case Coordinator

CASES

Nov 2023 - Oct 2025 (1 year 11 months)

Managed administrative documentation and records for a caseload of youth and families, coordinated referrals and follow-ups, and increased client engagement by 30% through proactive outreach.

Case Management Documentation Salesforce Coordination Outreach Communication Skills Compliance Data Tracking

Clinical Research Coordinator

Mount Sinai Health System

Mar 2023 - Dec 2023 (9 months)

Coordinated participant scheduling, assessments, and follow-up activities while maintaining accurate and confidential records. Ensured compliance with HIPAA and organizational policies.

Clinical Research Scheduling Data Collection HIPAA compliance Documentation Communication Skills Coordination

Case Manager

JASA

Dec 2022 - Jun 2023 (6 months)

Maintained confidential client documentation and service plans, coordinated communication with clients and providers, and assisted with benefits and resource questions.

Case Management Documentation Coordination Communication Skills client support Confidentiality

Clinical Research Coordinator

Duke University

Jan 2022 - Dec 2022 (11 months)

Supported participant recruitment and retention for behavioral health studies, contributing to a 25% increase in retention. Coordinated candidate communication and maintained confidential records.

Clinical Research Recruitment Retention Data Collection Documentation Communication Skills Scheduling

Assistant Teacher

YMCA

Jan 2019 - Sep 2021 (2 years 8 months)

Supported daily classroom and administrative activities, maintained professional communication with students and families, and assisted with documentation and student support.

Classroom Management Documentation Communication Skills Student Support Administrative Support