Jacqueline Prado Lomeli

Represented Mexico by sharing traditions and culture, assisting guests with inquiries. Handled money and collaborated with cast members to follow established work procedures.

Represented Mexico by sharing traditions and culture with guests. Assisted guests with their inquiries and handled money accurately. Collaborated effectively with other cast members and adhered to all established work procedures.

Assisted customers with escalated issues, providing resolutions via phone calls and emails. Managed complex customer service scenarios to ensure high satisfaction.

Assisted customers with escalated issues via phone calls and emails. Provided advanced support for complex shipping and delivery concerns. Ensured high levels of customer satisfaction through effective communication and resolution strategies.

Managed outbound and inbound emails to customers, assisting with damaged, lost, or replacement orders. Coordinated order pickups and scheduled deliveries. Maintained direct contact with carriers to resolve order-related issues.

Managed inbound and outbound customer emails, assisting with damaged, lost, picked up, and replacement orders. Scheduled orders and maintained direct contact with carriers to resolve shipping issues.

Managed incoming and outgoing calls, placing orders for various clients. Utilized the internal QB system for order processing and responded to alerts or cancellations for clients. Provided necessary information to clients for purchases or product inquiries, and answered emails regarding doubts or information.

Managed incoming and outgoing calls, placing orders for various clients using the internal QB system. Responded to alerts, cancellations, and answered emails, providing necessary information for purchases or item inquiries.

Ensured guest safety and maintained show quality while operating attractions. Assisted guests with park inquiries and professionally resolved complaints.

Promptly resolved guest complaints and collaborated with teammates to maintain a neat environment. Assisted customers with orders and inquiries while adhering to established procedures.

Provided follow-ups to signed dealers and transferred calls to appropriate departments. Searched for potential dealers and stores, placed orders for clients nationwide, and offered consultations or information as needed.

Promptly and professionally resolved guest complaints. Collaborated with teammates to maintain a neat and organized work environment. Followed all established work procedures correctly while assisting customers with orders and inquiries.

Provided follow-ups to already signed-up dealers and transferred calls to the appropriate departments. Conducted searches for potential dealers and stores, placing orders for clients nationwide. Offered consultation talks and provided requested information to clients.

Ensured guest safety while maintaining proper show quality at all times. Learned and operated the ride system efficiently. Assisted guests with park-related inquiries and professionally resolved complaints.

Answered an average of 24 calls daily, effectively addressing customer inquiries, solving problems, and providing new product information. Politely assisted customers both in person and over the telephone. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Answered an average of 24 calls per day by addressing customer inquiries, solving problems, and providing new product information. Politely assisted customers in person and via telephone, investigating and resolving inquiries and complaints in a timely and empathetic manner.

Completed a Bachelor's Degree in International Business.

Studied Recreation, Parks and Leisure Studies.