Open to opportunities

jack dynes

@jackdynes

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Enthusiastic sales professional with strong customer relationship skills.

United Kingdom

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative team environment.

I am an enthusiastic and hardworking individual with a proven ability to thrive in challenging situations. My experience spans various roles in sales and customer service, where I have developed a strong ability to build effective relationships that foster good morale and drive success. I excel in fast-paced environments, consistently meeting targets quickly and efficiently, and my expertise includes upselling products and services to maximize sales opportunities.

Throughout my career, I have held positions such as Business Development Manager and Sales Professional, where I cultivated client relationships and implemented successful sales strategies. I take pride in my ability to negotiate effectively and maintain accurate records to track performance. My commitment to delivering exceptional customer experiences has consistently resulted in exceeding sales targets and winning multiple store competitions.

I am now seeking new opportunities where I can leverage my skills in sales and customer service to contribute to a dynamic team. I am particularly interested in roles that allow for personal growth and the chance to make a significant impact on business success.

Experience

Work history, roles, and key accomplishments

Current

Delivery Driver

Current

Domino's Pizza

Nov 2024 - Present (8 months)

Ensured the timely and safe delivery of food orders to customers, maintaining a high standard of customer service. Managed deliveries within designated areas, ensuring accurate and efficient routes, and delivering an exceptional customer experience.

Customer Service Time Management Delivery

Sales Professional

Flooring Superstore

Dec 2023 - Present (1 year 7 months)

Leveraged extensive knowledge of the flooring industry to drive sales and upsell a wide range of products. Contacted potential customers, offered tailored product recommendations, and coordinated delivery schedules.

Sales Upselling Customer Relationship Management Product Knowledge Sales Leaderboard Ranking

Business Development Manager

Nationwide Platforms

Jun 2023 - Present (2 years 1 month)

Developed a comprehensive understanding of the powered access equipment industry to drive business development and secure new contracts. Cultivated client relationships, conducted product demonstrations, and implemented sales strategies.

Business Development Client Relationship Management Sales Strategy Product Demonstrations CRM

Field Sales Representative

Clydebuilt Home Improvements

Jul 2022 - Present (3 years)

Exceeded annual sales targets by £400,000, generating £1,000,000 for the company within 9 months. Maintained a 68% conversion rate by attending pre-qualified appointments and applying unique sales strategies.

Sales Negotiation Customer Relationship Management Sales Strategy Lead Management

Hire Controller

Martin Plant Hire

Aug 2021 - Present (3 years 11 months)

Managed the daily hire process, including customer service, arranging equipment transport, and administrative tasks. Worked directly with customers to identify equipment needs and supported drivers with equipment loading.

Customer Service Logistics Coordination Equipment Maintenance Administrative Support Relationship Building

Customer Service Advisor

Teleperformance

Dec 2020 - Present (4 years 7 months)

Handled inbound calls for the NHS 119 campaign, booking and registering COVID-19 tests. Maintained a calm and patient approach to reassure callers in a high-stress environment while accurately logging customer data.

Customer Service Data Entry GDPR Compliance

Sales Consultant

HSS Hire

Jul 2019 - Present (6 years)

Developed a strong understanding of the hire industry, consistently achieving sales targets. Built long-term relationships with customers and identified their requirements to increase repeat business.

Sales Customer Relationship Management Problem Solving

Customer Service Manager

Ladbrokes Bookmakers

Mar 2016 - Present (9 years 4 months)

Provided efficient and friendly service in a fast-paced environment, managing a team of cashiers. Adhered to strict cash-handling procedures while maintaining fraud awareness and operational accuracy.

Customer Service Team Management

Education

Degrees, certifications, and relevant coursework

Glasgow Clyde College

HND, Sound Production

Completed a Higher National Diploma in Sound Production, gaining expertise in audio engineering, music production, and sound design. Developed practical skills in studio recording, mixing, and mastering techniques.

Turnbull High School

High School Diploma, General Studies

Achieved qualifications in English Intermediate 2, Mathematics Intermediate 2, Music Advanced Higher, Physics Higher, and Music Technology Higher. Developed a strong foundation in various academic and creative subjects.