jack dynes
@jackdynes
Enthusiastic sales professional with strong customer relationship skills.
What I'm looking for
I am an enthusiastic and hardworking individual with a proven ability to thrive in challenging situations. My experience spans various roles in sales and customer service, where I have developed a strong ability to build effective relationships that foster good morale and drive success. I excel in fast-paced environments, consistently meeting targets quickly and efficiently, and my expertise includes upselling products and services to maximize sales opportunities.
Throughout my career, I have held positions such as Business Development Manager and Sales Professional, where I cultivated client relationships and implemented successful sales strategies. I take pride in my ability to negotiate effectively and maintain accurate records to track performance. My commitment to delivering exceptional customer experiences has consistently resulted in exceeding sales targets and winning multiple store competitions.
I am now seeking new opportunities where I can leverage my skills in sales and customer service to contribute to a dynamic team. I am particularly interested in roles that allow for personal growth and the chance to make a significant impact on business success.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Domino's Pizza
Nov 2024 - Present (8 months)
Ensured the timely and safe delivery of food orders to customers, maintaining a high standard of customer service. Managed deliveries within designated areas, ensuring accurate and efficient routes, and delivering an exceptional customer experience.
Sales Professional
Flooring Superstore
Dec 2023 - Present (1 year 7 months)
Leveraged extensive knowledge of the flooring industry to drive sales and upsell a wide range of products. Contacted potential customers, offered tailored product recommendations, and coordinated delivery schedules.
Business Development Manager
Nationwide Platforms
Jun 2023 - Present (2 years 1 month)
Developed a comprehensive understanding of the powered access equipment industry to drive business development and secure new contracts. Cultivated client relationships, conducted product demonstrations, and implemented sales strategies.
Field Sales Representative
Clydebuilt Home Improvements
Jul 2022 - Present (3 years)
Exceeded annual sales targets by £400,000, generating £1,000,000 for the company within 9 months. Maintained a 68% conversion rate by attending pre-qualified appointments and applying unique sales strategies.
Hire Controller
Martin Plant Hire
Aug 2021 - Present (3 years 11 months)
Managed the daily hire process, including customer service, arranging equipment transport, and administrative tasks. Worked directly with customers to identify equipment needs and supported drivers with equipment loading.
Customer Service Advisor
Teleperformance
Dec 2020 - Present (4 years 7 months)
Handled inbound calls for the NHS 119 campaign, booking and registering COVID-19 tests. Maintained a calm and patient approach to reassure callers in a high-stress environment while accurately logging customer data.
Sales Consultant
HSS Hire
Jul 2019 - Present (6 years)
Developed a strong understanding of the hire industry, consistently achieving sales targets. Built long-term relationships with customers and identified their requirements to increase repeat business.
Customer Service Manager
Ladbrokes Bookmakers
Mar 2016 - Present (9 years 4 months)
Provided efficient and friendly service in a fast-paced environment, managing a team of cashiers. Adhered to strict cash-handling procedures while maintaining fraud awareness and operational accuracy.
Education
Degrees, certifications, and relevant coursework
Glasgow Clyde College
HND, Sound Production
Completed a Higher National Diploma in Sound Production, gaining expertise in audio engineering, music production, and sound design. Developed practical skills in studio recording, mixing, and mastering techniques.
Turnbull High School
High School Diploma, General Studies
Achieved qualifications in English Intermediate 2, Mathematics Intermediate 2, Music Advanced Higher, Physics Higher, and Music Technology Higher. Developed a strong foundation in various academic and creative subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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