Jack Kane
@jackkane
Sales-focused professional experienced in outbound calling, lead generation and retaining client contracts using QuikPlan CRM.
United KingdomWhat I'm looking for
At Blyth Valley Disabled Forum, I contacted clients and prospective clients to understand their requirements, develop relationships and maintain private contracts. I used QuikPlan CRM to manage customer information, appointments and ongoing service requirements.
At DHL, I consistently achieved and exceeded delivery and performance KPIs while managing a busy daily workload and providing customer-focused service. I'm now looking to develop my customer contact and relationship management experience in a sales-focused role.
Experience
Work history, roles, and key accomplishments
Managed a busy daily workload, consistently achieving demanding delivery and performance KPIs. Provided professional customer service and maintained accurate records.
Area Manager
Blyth Valley Disabled Forum
Jan 2020 - Jan 2024 (4 years)
Managed day-to-day operations of a team of 120 employees, making outbound calls to clients and stakeholders. Used QuikPlan CRM to manage customer information and appointments, and maintained private contracts.
Ramp Agent
Swissport
Jan 2019 - Jan 2020 (1 year)
Worked in a fast-paced, target-driven environment, prioritizing tasks to meet operational targets and deadlines. Communicated effectively with teams and followed strict procedures.
Education
Degrees, certifications, and relevant coursework
NVQ
NVQ Level 3, Moving and Handling
NVQ Level 3 in Moving and Handling.
NVQ
NVQ Level 5, Management in Health and Social Care
NVQ Level 5 in Management in Health and Social Care.
Certificate of Education
Certificate of Education, Integrated Social Care in Adult Nursing
Certificate of Education in Integrated Social Care in Adult Nursing.
General Education
General Education, General Education
General education including Maths, English and IT.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Job categories
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