Open to opportunities

Jegath Sethuraman

@jegathsethuraman

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Experienced sales professional with a strong background in technology.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to leverage my sales expertise and technical knowledge in a dynamic environment, fostering growth and collaboration.

I am an experienced sales professional with over three years in telesales and customer engagement, currently completing my BSc in Computer Science. My career has spanned both sales and fundraising environments, where I have honed my communication skills and built trust with clients, consistently meeting performance targets.

With a solid foundation in sales and technology, I am eager to leverage my technical knowledge to help businesses and customers solve real challenges. I focus on applying my strengths in communication, relationship-building, and data-driven decision-making to drive success in my future roles.

Experience

Work history, roles, and key accomplishments

Fundraiser

NTT Fundraising

Sep 2023 - Present (1 year 8 months)

Conducted outbound calls to engage potential donors for major UK charities, building rapport quickly and successfully converting leads to donations. Managed and updated CRM records accurately, improving follow-up efficiency while consistently meeting call targets and developing objection handling techniques.

Telesales Customer Engagement CRM Objection Handling Lead Conversion Fundraising

Vodafone Sales Advisor

ResQ

Oct 2019 - Present (5 years 7 months)

Delivered tailored sales solutions to inbound and outbound customers, consistently achieving and exceeding sales KPIs to become a top performer. Maintained accurate CRM records for all customer interactions and trained new hires, supporting team success.

Sales KPIs CRM Customer Service Training Mentoring Inbound Sales Outbound Sales

Carer & Assistant Manager

FiND2 Care Home

Feb 2017 - Present (8 years 3 months)

Organized events and activities for residents, improving their experience and tailoring tasks to their needs. Led a team of carers, enhancing communication and teamwork in a fast-paced environment.

Team Leadership Administrative Support Communication

Assistant Manager

Oxfam Bookstore

Jun 2015 - Present (9 years 11 months)

Led a team, ensuring smooth daily operations and efficiently organizing tasks. Managed cash handling, providing accurate solutions under pressure and maintaining high levels of customer satisfaction.

Team Leadership Operations Management Customer Service Inventory Management

Education

Degrees, certifications, and relevant coursework

University of Gloucestershire

BSc, Computer Science

Grade: Overall strong performance, with 81.5/100 in Agile Methods and 90/100 in IOT Development.

Currently pursuing a BSc in Computer Science, focusing on advanced modules such as Agile Methods, Operating Systems, Network Design & Configuration, Artificial Intelligence, Algorithms & Data Structures, and IOT Development. Achieved strong academic performance, notably an 81.5/100 in Agile Methods and 90/100 in IOT Development.

Wrexham Glyndwr University

BSc, Computer Science

Grade: Overall strong performance, with 90/100 in Managing Data and 100/100 in Problem Solving with Programming.

Completed foundational studies for a BSc in Computer Science, covering key modules including Information and Systems Engineering, Managing Data, Problem Solving with Programming, and Web Design and Development. Demonstrated strong aptitude in programming and data management, achieving 90/100 in Managing Data and 100/100 in Problem Solving with Programming.

Longcroft School and Sixth Form and College

A-levels, Science

Grade: Physics: A, Biology: B, Chemistry: B

Achieved A-levels in Physics (A), Biology (B), and Chemistry (B) at Longcroft School and Sixth Form and College. Developed strong analytical and scientific reasoning skills through rigorous coursework and practical experiments.

Longcroft School and Sixth Form and College

GCSEs, Secondary Education

Grade: Physics: A, Maths: 7, English Language: 8, Biology: A, Chemistry: A, Engineering: B, French: B, English Literature: 7, Computer Science: B, ECDL (IT): Distinction*, Religious Education: C

Completed GCSEs across a broad curriculum, including Physics (A), Maths (7), English Language (8), Biology (A), Chemistry (A), and Computer Science (B). Established a strong academic foundation across diverse subjects, including a Distinction* in ECDL (IT).