Jaana Vuorio
@jaanavuorio
Sales & business development professional focused on customer success and pipeline growth across B2B and retail.
GermanyWhat I'm looking for
I’m a sales and business development professional with experience across B2B and customer-facing retail roles, bringing disciplined execution, clear communication, and a strong customer-first mindset.
Most recently, I worked as a Sales & Business Development Associate at Ai-Bridge GmbH, where I independently generated leads and managed accounts, owning the full sales pipeline in CRM. I also supported job seekers on the MyJobAI.de platform—resolving issues and collecting feedback to improve user experience.
In Finland and Germany, I represented Finnish honey brands at Christmas markets for Polar-Honey Finland, presenting products in German, English, and Finnish. I decorated and arranged sales stands, reconciled cash registers, tracked inventory, onboarded and trained staff, and coordinated with market organizers during pre-opening procedures.
Earlier roles strengthened my approach to consistently exceeding goals: as a Sales Advisor at COS and a Peloton Expert showroom sales associate, I focused on product knowledge, visual merchandising standards, proactive client outreach, and maintaining client information and preferences. I also bring supporting customer service experience from online streaming support and social media case handling.
Experience
Work history, roles, and key accomplishments
Seasonal Brand Representative
Polar-Honey Finland
Jan 2019 - Present (7 years 4 months)
Presented Finnish honey products to customers at Christmas markets in German, English, and Finnish. Managed stand setup, cash reconciliation and inventory tracking, and helped onboard/training staff ahead of openings.
Sales & Business Development Associate
Ai-Bridge GmbH
Jul 2025 - Oct 2025 (3 months)
Owned the full B2B sales pipeline in CRM by independently generating leads and managing accounts. Provided B2C customer support on the MyJobAI.de platform, resolving issues and collecting feedback to improve user experience.
Sales Advisor
COS
Jul 2024 - Jun 2025 (11 months)
Advised customers to maximize sales through excellent customer service, product knowledge, and merchandise presentation. Focused on achieving and exceeding individual sales goals.
Peloton Expert - Showroom
Peloton Interactive
Mar 2023 - Jun 2024 (1 year 3 months)
Drove showroom sales by delivering exceptional customer service and strong product knowledge. Recorded and maintained client preferences and conducted proactive phone/email outreach to share updates, events, and follow-ups.
Food Service Worker
Weitmanns Waldhaus
May 2020 - Apr 2021 (11 months)
Provided food and beverage service and supported overall customer experience through responsive customer care. Served guests with professional hospitality during busy service periods.
Travel Agent Intern
Travel Agency Traveller Oy
Apr 2017 - Jul 2017 (3 months)
Handled customer service at the office and by telephone, focusing on visa application processing and holiday bookings. Coordinated with consulates, managed customer data and billing, updated website content, and translated materials between Finnish and English.
Social Services Counselor
Helsinki City Social Services
Oct 2012 - Jan 2013 (3 months)
Supported children and youths (ages 1–17) in a short-term care setting, including crisis situations. Served as deputy team leader with responsibility for departmental work and staff management, and coordinated with families, social workers, schools, kindergartens, hospitals, and authorities.
Education
Degrees, certifications, and relevant coursework
Edupoli (Careeria)
Travel Counsellor (Vocational upper secondary qualification), Tourism
2015 - 2017
Completed a Travel Counsellor vocational qualification in Tourism Sales and Information Services, including a placement at Travel Agency Traveller Oy.
Diaconia University of Applied Sciences
Bachelor of Social Services (Youth Work Leader), Social Services / Youth Work
2007 - 2011
Earned a Bachelor of Social Services with a focus on Youth Work leadership, qualifying for roles requiring a first-cycle higher education degree in Finland's public sector.
Gymnasium, Tampere
Baccalaureate (Finnish matriculation examination), General Education
Completed the Finnish matriculation examination (baccalaureate), including coursework available in English.
Comprehensive school Pellonpuisto, Huittinen
Diploma, General Education
Completed a comprehensive school diploma with studies including German and English language learning.
Availability
Location
GermanyAuthorized to work in
Job categories
Skills
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