Izzah Nida AlhaqIA
Open to opportunities

Izzah Nida Alhaq

@izzahnidaalhaq

Sales Executive with expertise in client relations and retention strategies.

Indonesia
Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise in a dynamic environment, focusing on client relationship management and opportunities for professional growth.

I am a graduate of Constitutional Law from Sunan Ampel State Islamic University, currently working as a Sales Retention Officer at PT. Toyota Astra Finance. My diverse background in sales and client relations has equipped me with valuable skills that I apply to enhance customer satisfaction and retention.

Throughout my career, I have consistently met and exceeded retention goals, achieving an average of 85% customer retention each quarter. I have successfully implemented outreach programs that decreased customer churn rates by 15% and have developed training sessions that improved team performance. My passion for building strong client relationships drives my commitment to delivering tailored solutions that meet their needs.

Experience

Work history, roles, and key accomplishments

IR

Sales Executive

Informa - PT Home Center Indonesia Retail

Oct 2023 - Present (1 year 9 months)

Developed and implemented strategic sales plans to achieve targets and expand the customer base. Built and maintained strong relationships with clients to understand their needs and offer tailored solutions.

8S

Cashier

86 Coffee Shop

Mar 2023 - Present (2 years 4 months)

Processed sales transactions, calculated costs, and accepted payments while maintaining accurate cash drawers. Answered customer questions and ensured the checkout area was clean and tidy.

L(

Part Time English Teacher

LBB New Miracle Course (NMC)

Aug 2022 - Present (2 years 11 months)

Provided creative and interactive activities for students aged 6-18 years, modifying curriculum to accommodate diverse learners. Used a variety of teaching techniques to maintain student interest and maximize learning.

Education

Degrees, certifications, and relevant coursework

UA

UIN Sunan Ampel

B.A. in Constitutional Law, Constitutional Law

A graduate of Constitutional Law from Sunan Ampel State Islamic University with a diverse background of work experience. With a high interest in Sales/Marketing and client relations, I continue to explore many valuable lessons and experiences that can help me develop my potential.

Tech stack

Software and tools used professionally

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Izzah Nida Alhaq - Sales Retention Officer - PT. Toyota Astra Finance (TAF) | Himalayas