Looking for a job

By Dila

@bydila

Message

I build customer trust and sales growth across retail, e-commerce, and small-business operations.

Indonesia

Message

What I'm looking for

I'm looking for Sales Representative, Telesales, Business Development, or Customer Success roles where I can build customer trust, understand needs, present valuable solutions, and contribute to sales growth.

I'm currently a Brand Officer at Kunkwan Mandarin Indonesia, supporting brand marketing, business operations, customer relationships, and customer service.

Across PT Cahaya Pagi Berlian and my own businesses—DapurPO.id, Findsthetic.id, and Daffa Petshop—I manage sales, customer acquisition, promotions, marketplace operations, inventory, and product recommendations. I enjoy understanding customer needs, presenting solutions, handling objections, and helping achieve sales targets.

I'm pursuing a Bachelor of Business Administration at Universitas Terbuka and am focused on opportunities in sales, telesales, business development, and customer success.

Experience

Work history, roles, and key accomplishments

Current

Brand Officer

Current

Kunkwan Mandarin Indonesia

Sep 2026 - Present (1 month)

Served as Brand Officer at an international Mandarin training centre, focusing on brand marketing and customer relationship management.

Business Operations Brand Marketing Customer Relationship Management Layanan Pelanggan

Current

Brand Officer

Current

Kunkwan Mandarin Indonesia | International Mandarin Training Centre

Sep 2026 - Present (1 month)

Worked as Brand Officer at Kunkwan Mandarin Indonesia | International Mandarin Training Centre.

Business Operations Brand Marketing Layanan Pelanggan

Current

Small Business Owner

Current

DapurPO.id

Mar 2026 - Present (7 months)

Worked as Small Business Owner at DapurPO.id.

Pemasaran Digital Sales Manager Brand Marketing Layanan Pelanggan

Current

Small Business Owner

Current

Findsthetic.id

May 2025 - Present (1 year 5 months)

Worked as Small Business Owner at Findsthetic.id.

entrepreneurship Business Development Negosiasi Pemasaran Digital Sales and Marketing Product Mgmt Manajemen Rantai Pasokan Layanan Pelanggan

Current

Sales Promotion Representative

Current

PT Cahaya Pagi Berlian

Jun 2023 - Present (3 years 4 months)

Assisted customers by identifying their needs and recommending suitable products.
• Managed daily sales activities and supported achievement of store sales targets.
• Built positive customer relationships through effective communication and service.
• Handled customer inquiries, product explanations, and purchase decisions.
• Developed skills in negotiation, persuasion, and customer engagement.

Sales Executive Sales Management Event Management Management Business Development Small Business Negosiasi Pemasaran Digital Digital Marketing Sales Manager Prospek Perolehan Sales and Marketing Business Process Customer Management Layanan Pelanggan

Small Business Owner

Daffa Petshop

Sep 2023 - Sep 2026 (3 years)

• Managed online and offline sales activities, including customer service, product promotion, and order processing.
• Created promotional strategies to increase customer interest and sales.
• Managed customer relationships and provided product recommendations based on customer needs.
• Handled inventory management and business administration.