By Dila
@bydila
I build customer trust and sales growth across retail, e-commerce, and small-business operations.
IndonesiaWhat I'm looking for
I'm currently a Brand Officer at Kunkwan Mandarin Indonesia, supporting brand marketing, business operations, customer relationships, and customer service.
Across PT Cahaya Pagi Berlian and my own businesses—DapurPO.id, Findsthetic.id, and Daffa Petshop—I manage sales, customer acquisition, promotions, marketplace operations, inventory, and product recommendations. I enjoy understanding customer needs, presenting solutions, handling objections, and helping achieve sales targets.
I'm pursuing a Bachelor of Business Administration at Universitas Terbuka and am focused on opportunities in sales, telesales, business development, and customer success.
Experience
Work history, roles, and key accomplishments
Brand Officer
Sep 2026 - Present (0 months)
Worked as Brand Officer at Kunkwan Mandarin Indonesia | International Mandarin Training Centre.
Brand Officer
Kunkwan Mandarin Indonesia
Sep 2026 - Present (0 months)
Served as Brand Officer at an international Mandarin training centre, focusing on brand marketing and customer relationship management.
Worked as Small Business Owner at DapurPO.id.
Worked as Small Business Owner at Findsthetic.id.
Assisted customers by identifying their needs and recommending suitable products.
• Managed daily sales activities and supported achievement of store sales targets.
• Built positive customer relationships through effective communication and service.
• Handled customer inquiries, product explanations, and purchase decisions.
• Developed skills in negotiation, persuasion, and customer engagement.
• Managed online and offline sales activities, including customer service, product promotion, and order processing.
• Created promotional strategies to increase customer interest and sales.
• Managed customer relationships and provided product recommendations based on customer needs.
• Handled inventory management and business administration.
Worked as Pengurus dan Pengajar at Yayasan Metal Muslim Al hidayah.
Education
Degrees, certifications, and relevant coursework
Universitas Terbuka
Bachelor of Business Administration - BBA, Manajemen Bisnis
2023 - 2027
Universitas Terbuka
Bachelor of Business Administration, Business Management
2023 - 2027
Pursuing a Bachelor of Business Administration with a focus on Business Management.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Job categories
Skills
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