Looking for a job

Itunu Egbowon

@itunuegbowon

Hi, I’m Itunu, a customer service professional with 3 years of experience, currently focused on Virtual Assistance, Sales, and Customer Support.

Nigeria

Message

What I'm looking for

I’m looking to build a career in appointment setting and sales, developing my cold-calling, lead qualification, objection-handling, and closing-support skills while contributing to a results-driven remote team.

I’m a customer-focused professional with over 3 years of experience in customer service, sales, appointment setting, and virtual assistance. I enjoy helping customers, solving problems, building positive relationships, and making sure tasks are handled efficiently and professionally.

My experience has strengthened my communication, organization, problem-solving, follow-up, and administrative skills. I’m also trained in IT support and familiar with digital tools, CRM systems, helpdesk platforms, scheduling tools, and project-management workflows.

I’m adaptable, detail-oriented, quick to learn, and comfortable working independently or as part of a remote team. I’m always looking for opportunities where I can contribute, learn, and grow while helping a team deliver an excellent customer and client experience.

Experience

Work history, roles, and key accomplishments

Current

Global Learning Innovation Internship

Current

Excelerate

Developing research skills, problem-solving, communication, and team collaboration in a global remote environment.

Research Problem Solving Communication Skills Teamwork Remote Work

Customer Support System Project

Freshdesk

Set up a fictional customer support system using Freshdesk, created solution articles, and organized a knowledge base.

Freshdesk Knowledge Base Management Customer Support

Customer Onboarding Specialist

MitaKit

Completed a practical customer onboarding project using MitaKit, demonstrating product features and explaining benefits to customers.

Client Communication Customer Engagement Product Demonstrations

Sales & Digital Support Training

Digital Witch Training Program

Completed training focused on customer service, technical support, sales, telemarketing, and digital tools.

Customer Service Technical Support Technical Sales Telemarketing Email Marketing Lead Generation Email Management Workflow Automation Calendar Management Project Management Tools Airbnb Management Itinerary Management Customer Relationship Management Appointment Setting Scheduling

Education

Degrees, certifications, and relevant coursework

Excelerate

Internship, Global Learning Innovation

2026 -

Ongoing global learning innovation internship developing research skills, problem-solving, communication, team collaboration, and effectiveness in a global remote environment.

Digital Witch Training Program

Digital Witch Training Program, Customer Service and Sales

Completed training in customer service, technical support, technical sales, telemarketing, email marketing, lead generation, email management, workflow automation, calendar management, project management tools, Airbnb and itinerary management, customer relationship management, and appointment settings and scheduling.