I am looking for a job that will challenge me to grow outside of my comfort zone and elevate my career while enhancing customer experience and company growth. I am looking for customer representative jobs where I will assist organizations build a large client base build on trust and reliability. Admittedly, I am also looking for a job with benefits and better pay.
ITUMELENG KHOBETHI
@itumelengkhobethi
I am a customer services representative, appointment setter and clinical data manager.
What I'm looking for
I am an experienced customer services representative and an appointment setter willing to grow her career while fostering growth for organizations. My goal is to help organizations have strong connections with their prospects build on trust and reliability.
I am also qualified and have an experience in health information management field. I also have experience in medical coding and billing as well as transcription.
Experience
Work history, roles, and key accomplishments
Optical Assistant
Vision Clinic Optometrist & Contact Lens Centre
Sep 2021 - Present (3 years 11 months)
I am an optical assistant at Vision Clinic with experience in remote work. I currently work as a front-desk employee which makes me the first point of contact with clients. I have exceptional experience in customer service, sales and billing. I am a fast learner and I am solution-oriented. I have designed and implemented health data tools for health settings as professional practice.
Education
Degrees, certifications, and relevant coursework
Botho University
Bachelor of Science Honours Degree Health Information Management, Public Health
2016 - 2020
Grade: 3.45
Graduated with Honours. Specialized in clinical data management, medical coding and billing, Medical databases and transcription.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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