Open to opportunities

Patricia Kgatla

@patriciakgatla

Message

I manage customer communications, sales support, scheduling, and accurate administrative records for remote clients.

South Africa

Message

What I'm looking for

I'm seeking a reliable remote virtual assistant role supporting UK or US clients with customer service, administrative support, scheduling, communications, records management, and sales follow-up.

I've supported customers and sales operations at HomeChoice South Africa, managing inbound and outbound calls, processing orders, updating accounts, and resolving queries promptly.

I build client relationships that support repeat business and account retention, while maintaining sales records and following up on leads to meet performance targets.

At the Department of Education South Africa, I provided administrative support through filing, data capture, correspondence, scheduling, and cross-department coordination. I handle sensitive information with discretion and keep documentation accurate and up to date.

I'm building freelance profiles on Upwork and Fiverr and am ready to support UK and US clients remotely with a dedicated home workspace, reliable internet, and tools including Google Workspace, Microsoft Office, Trello, Asana, Calendly, and Notion.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Self Employed

Detail-oriented administrative and customer service professional with experience in phone-based sales, account management, and office administration. Skilled in managing client relationships, handling high-volume communications, and maintaining accurate records.