I seek a product role where I can lead AI-first product strategy, ship user centric features, collaborate cross-functionally, and drive measurable revenue and efficiency gains in a growth-oriented team.
Ishita Sahu
@ishitasahu
Product manager specializing in AI-driven SaaS products
What I'm looking for
I am a product manager with six years of experience building AI-driven products across travel, fintech, and insurance, blending strategy, engineering collaboration, and user-centered design.
At Expedia I designed an AI orchestration layer for multi-agent travel assistance, built RAG-based travel-document chatbots, and prototyped personalized recommendation engines, improving latency, accuracy, and upsell metrics.
Previously I led product and digital solutions at Paytail and SBI General Insurance, launching omnichannel platforms, CRM and AI chatbot initiatives that delivered measurable revenue and efficiency gains.
I bring strong stakeholder management, cross-functional leadership, and a track record of cost savings and measurable business impact, and I seek roles that let me scale AI-first product experiences.
Experience
Work history, roles, and key accomplishments
Product Manager II (AI)
Expedia
May 2023 - Present (2 years 5 months)
Designed an AI orchestration layer enabling multi-agent collaboration for travel workflows, reducing response latency by 25% and lowering human fallback to 5%; built RAG chatbot (LangChain + Pinecone + OpenAI) with 85% user 'very helpful' rating and sub-7s responses.
Product Manager
Paytail
Jun 2022 - May 2023 (11 months)
Led product initiatives for an instant EMI fintech, designing rewards/referral program that grew customer base 35% and added ~$1M revenue, implemented LLM-based CRM chatbot to increase self-service by 40% and improved lead conversion by 20%.
Digital Solutions Manager
SBI General Insurance
Jun 2021 - May 2022 (11 months)
Launched an AWS-based omnichannel insurance marketplace that increased revenue ~$1.6M in three months and reduced booking time by 70% via cloud migration and unified sales interface.
Managed CRM migration and Salesforce implementations for clients across industries, led a team of 5 analysts and delivered contract lifecycle management projects; directed development of a reusable Apttus code repository yielding up to ~$2M savings.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Management Indore
Master of Business Administration, Business Administration
Grade: 73.0%
Completed a two-year Master of Business Administration program with a focus on product management and strategy.
University of Mumbai
Bachelor of Science, Computer Science
Grade: 91.2%
Completed a Bachelor of Science in Computer Science with strong academic performance and foundational CS coursework.
Kendriya Vidyalaya
12th Grade Certificate, Higher Secondary
Grade: 84.8%
Completed higher secondary (12th) education with a focus on science and strong academic results.
Kendriya Vidyalaya
10th Grade Certificate, Secondary Education
Grade: 93.1%
Completed secondary (10th) education with high academic achievement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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