Isabella Schorno
@isabellaschorno
I streamline order fulfillment, resolve customer issues, and support bilingual customers across global teams.
MexicoWhat I'm looking for
At ASSA ABLOY, I process and validate customer orders, coordinate fulfillment with plants and internal teams, and resolve purchase-order discrepancies. I improved order processing efficiency by 25% and reduced order discrepancies by 20% through detailed validation and follow-up.
Previously at Element14 / Avnet, HR Marketing, and RIU Hotels & Resorts, I supported quotations, order status tracking, reservations, outbound sales, and bilingual English-Spanish customer service. I focus on clear communication, accurate records, timely follow-up, and reliable customer experiences.
Experience
Work history, roles, and key accomplishments
Order Management Specialist
Element14 / Avnet
Nov 2022 - Present (3 years 10 months)
Processed customer orders with accuracy, validating purchase details, pricing, quantities, and company requirements. Coordinated with plants, supervisors, and internal teams on order status, availability, back orders, and fulfillment.
Education
Degrees, certifications, and relevant coursework
Universidad América Latina
High School Diploma, General Studies
Completed high school education at Universidad América Latina.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
Skills
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