Open to opportunities

Ashlynn Silva

@ashlynnsilva

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Results-driven professional with expertise in order management and customer service.

United States

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What I'm looking for

Versatile professional with experience in insurance verification, claims processing, and data management and a strong background in customer service,

Looking to obtain a remote position where I can utilize my experience, problem-solving, and organizational skills.

Versatile professional with experience in insurance verification, claims processing, and data management and a strong background in customer service,

Looking to obtain a remote position where I can utilize my experience, problem-solving and organizational skills.

Experience

Work history, roles, and key accomplishments

Insurance Verification Specialist

Iron Accents

Mar 2021 - Jun 2024 (3 years 3 months)

Verified patient eligibility and obtained benefits via phone and insurance portal, documented benefit details in patients' records, and collaborated with the scheduling department to assist with same-day and next-added appointments.

benefits analysis patient records FinThrive Phone Communication Documentation Scheduling Productivity Management Insurance Verification Patient Eligibility Insurance Portals

Customer Support Specialist

Thermo Fisher Scientific

Sep 2019 - Feb 2021 (1 year 5 months)

Provided remote customer support via email and chat, managing product inquiries and claims. Collaborated with sales and billing teams to ensure customer satisfaction and accurate order processing.

Communication Skills