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KM@karinamoreno
Dedicated professional with expertise in customer service and operations.
MexicoI am a results-oriented professional with a strong background in customer service and operations management. My experience spans various roles, including Dispatch/Customer Service Representative and Transaction Coordinator, where I have honed my skills in scheduling, invoicing, and coordinating complex transactions. I thrive in fast-paced environments and am committed to delivering exceptional service while driving efficiency and cost savings for my employers.
Throughout my career, I have demonstrated a proactive approach to problem-solving and a high sense of responsibility. My ability to work effectively both as part of a team and independently has allowed me to contribute significantly to the organizations I have been a part of. I am passionate about continuous improvement and am eager to leverage my skills in a challenging new role that aligns with my professional growth aspirations.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Clean Up California
Apr 2023 - May 2025 (2 years 1 month)
Managed scheduling for dumpster rentals and coordinated broker payments, ensuring smooth operations. Processed client payments using Obmni – Stax Payments and handled invoicing, contributing to efficient financial transactions.
Coker Homes Group
May 2020 - Mar 2023 (2 years 10 months)
Coordinated real estate transactions in Maricopa County, including scheduling showings and managing document signatures via Docusign. Maintained CRM, uploaded documents to the broker portal, and coordinated various inspections and repairs.
J-Curve (Intugo)
Jul 2018 - Feb 2020 (1 year 7 months)
Provided Tier II customer care and technical support for Vudu.com, focusing on sophisticated troubleshooting. Also handled general customer service support for the streaming service.
Total Finance (Intugo)
Nov 2017 - Mar 2018 (4 months)
Responsible for collecting car payments for Car Outlet, a dealership located in Chicago, IL. Managed payment collection processes and ensured timely receipt of funds.
Martinrea Developments de México
Sep 2015 - Nov 2017 (2 years 2 months)
Managed general savings for the plant across various services, MRO, packaging, office supplies, and raw materials. Conducted quoting, analyzed options, and negotiated with suppliers to achieve savings.
Martinrea Developments de México
Jan 2015 - Aug 2015 (7 months)
Provided HR support, including attending to visitors and booking hotels and flights for employees. Managed HR suppliers and created requisitions and MSDs for quality support.
Teleperformance Mexico
Jan 2012 - Nov 2014 (2 years 10 months)
Performed bilingual order verification for DirecTV, ensuring accuracy and compliance. Handled customer interactions in both English and Spanish.
Degrees, certifications, and relevant coursework
USBachelor, Business Administration
Studied Business Administration, gaining foundational knowledge in management, finance, and operations. Developed skills applicable to various business environments.
IT Technician, IT
Completed a technical program focusing on Information Technology. Acquired practical skills in IT systems and support.
Software and tools used professionally
MexicoYou can contact Karina and 90k+ other talented remote workers on Himalayas.
Message Karina
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