Oscar Gomez
@oscargomez1
I improve pricing and quote-to-cash operations through accurate data, supplier coordination, and fast issue resolution.
What I'm looking for
At Arrow Electronics, I support pricing operations through supplier and internal coordination for debit renewal cases, master-data accuracy, margin support, and profit-leakage checks.
Over 10 years, I’ve worked across pricing, order management, customer support, and quote-to-cash operations in multinational environments. I collaborate closely with Sales, Purchasing, Finance, suppliers, and teams across the US and Mexico to resolve discrepancies, manage escalations, and keep work moving quickly.
Previously at Arrow Electronics, I handled customer and inside-sales support, Order-to-Invoice workflows, demand and forecast activities, expedites, RMAs, and corrective actions.
My earlier experience in account management, freight operations, logistics, customer service, and technical support strengthened my approach to reporting, documentation, process improvement, and issue resolution.
Experience
Work history, roles, and key accomplishments
Coordinates supplier and internal coordination for debit renewal cases, ensuring pricing and master-data accuracy, margin support, and profit-leakage checks.
Provided customer and inside-sales support, handling discrepancies and escalations. Managed order-to-invoice, demand/forecast, expedites, RMA, and corrective-action workflows.
Account Executive
Grupo Ferro
Jan 2020 - Jan 2021 (1 year)
Handled sourcing, cold calling, appointments, quotations, and post-sale follow-up.
Operations Executive
Freight Cargo
Jun 2018 - Jan 2020 (1 year 7 months)
Coordinated international shipments, documentation, billing, and reporting.
Logistics Assistant
Cargosprint
Mar 2016 - May 2018 (2 years 2 months)
Handled shipping coordination, quotations, documentation, tracking, and invoicing support.
Provided chat and email support for complaints, refunds, returns, lookup, and ticket follow-up.
Tech Support Agent
Ttech
Jan 2014 - Feb 2015 (1 year 1 month)
Provided technical support, incident resolution, and ticket follow-up to closure.
Education
Degrees, certifications, and relevant coursework
CUCEA (Universidad de Guadalajara)
Bachelor of Business Administration, Business Administration
Pursued coursework in Business Administration, though the degree was not completed.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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