Open to opportunities

Isaac Maingi

@isaacmaingi

Message

I build client relationships and coordinate marketing campaigns, outreach, and reporting.

Kenya

Message

What I'm looking for

I'm looking for a client relationship, account management, or marketing coordination role where I can manage stakeholder communications, support outreach campaigns, maintain accurate reporting, and grow long-term client partnerships.

I've managed client and partner relationships across RizikiSkills Institute, Concern for Education Africa, and Barclays/Absa Bank Kenya, from outreach and onboarding through reporting and handover. At RizikiSkills, I use LinkedIn Sales Navigator and Apollo to build prospect lists, support campaigns, and maintain accurate stakeholder records.

I've grown high-net-worth client portfolios, prepared tailored advisory reports, coordinated multi-stakeholder projects, and monitored program-fund performance. I bring a consultative client-service approach, clear written communication, and practical experience with CRM, project coordination, reporting, and AI-assisted workflows.

Experience

Work history, roles, and key accomplishments

Current

Marketing Manager & Trainer

Current

RizikiSkills Institute

Jun 2023 - Present (3 years 2 months)

Serves as key point of contact for clients and partners, manages outreach campaigns, and monitors financial performance. Designs and delivers training content and represents the institute in professional networks.

LinkedIn Sales Navigator Apollo Asana Smartsheet Google Workspace ChatGpt Claude Quickbooks Client Relationship Management Financial Reporting

Project Coordinator

Concern for Education Africa

Apr 2021 - Mar 2023 (1 year 11 months)

Managed relationships with funding partners and maintained organized records across multiple projects. Prepared and presented regular progress reports to management.

Project Coordination Stakeholder Management Reporting Record keeping

Relationship Manager

Barclays / Absa Bank Kenya PLC

Jan 2019 - Dec 2021 (2 years 11 months)

Managed a portfolio of high-net-worth client accounts through proactive outreach and relationship building. Conducted client visits and prepared tailored advisory reports and proposals.

Client Relationship Management Portfolio Management Consultative Selling

Project Officer — Barclays to Absa Transition

Barclays / Absa Bank Kenya PLC

Jan 2018 - Dec 2019 (1 year 11 months)

Coordinated communication across project stakeholders using Microsoft Teams and Slack to ensure a smooth brand transition. Kept senior management informed through regular status updates.

Microsoft Teams Slack Stakeholder Communication Status Reporting

Teller / Compliance Officer

Barclays / Absa Bank Kenya PLC

Jan 2014 - Dec 2018 (4 years 11 months)

Handled daily customer queries and complaints with clear, empathetic communication. Built relationships with internal service providers to ensure quick turnaround on escalated issues.

Customer Service Compliance Issue Resolution