NC
Open to opportunities

Natasha Chege

@natashachege

Dynamic professional skilled in customer service and sales.

Kenya

What I'm looking for

I seek a role that fosters growth, values collaboration, and emphasizes customer satisfaction.

I am a dynamic and results-oriented professional with a solid background in customer service, sales, and administrative support. My expertise lies in driving revenue growth through effective relationship management and data analysis, ensuring that clients receive tailored financial solutions that meet their needs. I thrive in fast-paced environments, consistently exceeding performance targets while providing exceptional client experiences.

Currently, I serve as a Relationship Officer at Bank of Africa, where I cultivate long-term client relationships and drive revenue growth by cross-selling banking products. My previous role as a Direct Sales Representative honed my skills in promoting financial products and achieving sales targets. I am adept at collaborating across teams to ensure compliance with industry regulations and delivering high levels of customer satisfaction.

Experience

Work history, roles, and key accomplishments

BA
Current

Relationship Officer

Bank of Africa

Jan 2024 - Present (1 year 4 months)

As a Relationship Officer, I manage long-term client relationships and provide personalized banking solutions. I drive revenue growth by cross-selling products, ensure compliance with regulations, and analyze financial data to enhance client well-being.

Education

Degrees, certifications, and relevant coursework

ALX Africa logoAA

ALX Africa

Virtual Assistant Course, Virtual Assistance

2024 - 2024

Enrolled in a Virtual Assistant Course to enhance administrative and operational skills, focusing on effective communication, organization, and technology use.

Machakos University logoMU

Machakos University

Bachelor of Arts, Social Sciences

2018 - 2022

Completed a Bachelor of Arts Degree in Social Sciences, focusing on understanding societal dynamics and human behavior. Developed skills in critical thinking, research, and analysis, which are essential for addressing social issues.

NS

Ngara Girls High School

Kenya Certificate of Secondary Education, Secondary Education

2012 - 2016

Achieved the Kenya Certificate of Secondary Education, which provided a strong foundation in various subjects, enhancing analytical and problem-solving skills.

NA

Newlight Junior Academy

Kenya Certificate of Primary Education, Primary Education

2004 - 2012

Completed the Kenya Certificate of Primary Education, establishing foundational knowledge in core subjects.

Tech stack

Software and tools used professionally

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