Irene Barasa
@irenebarasa
Customer service and administrative professional with bookkeeping, sales, and marketing expertise.
What I'm looking for
I am an accomplished customer service and administrative professional with over seven years of experience spanning bookkeeping, sales, marketing, and front-line customer support. I prioritize accuracy, clear communication, and operational efficiency in every role I undertake.
As a bookkeeper, I managed financial records and generated comprehensive reports while collaborating with administrators to streamline workflows and improve budget management. In sales and marketing roles I executed campaigns, boosted brand visibility, and built long-term client relationships through personalized service.
I bring strong problem-solving skills, attention to detail, and a commitment to excellence; I thrive in dynamic environments and am dedicated to contributing measurable improvements to organizational processes and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Bookkeeper
Applegate Christian Schools
Jan 2021 - Nov 2023 (2 years 10 months)
Managed financial records and generated comprehensive reports, improving budget accuracy and streamlining workflows in collaboration with school administrators.
Sales and Marketing Associate
Next Computer Sales and Marketing
Sep 2018 - Nov 2020 (2 years 2 months)
Executed sales and marketing initiatives for computer products, increasing brand visibility and revenue while delivering personalized customer service to build long-term client relationships.
Customer Service Attendant
Space Cyber
Jun 2017 - Sep 2018 (1 year 3 months)
Managed cash transactions and provided front-line customer support, maintaining accurate registers and resolving issues to enhance customer experience and repeat business.
Secretary
Gichaba Ondiek and Company
Feb 2016 - Jun 2017 (1 year 4 months)
Provided administrative support including document management, scheduling, and correspondence, improving office communication and maintaining organized records.
Education
Degrees, certifications, and relevant coursework
Alison
Diploma, Computer Studies
2015 - 2016
Completed a Diploma in Computer Studies covering word processing, spreadsheets, presentations, databases, internet/email, typing, and basic graphics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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