Open to opportunities

Cherop Cherop

@cheropcherop

Message

Customer-focused service professional with strong communication skills.

Kenya

Message

What I'm looking for

I seek a customer-facing role where I can contribute reliable service, grow my skills, work in a supportive team, and take on responsibilities that offer steady learning and advancement.

I am a motivated and reliable customer service professional with hands-on experience in retail and airline service environments. I consistently deliver respectful, timely assistance, handle cash and inquiries accurately, and thrive working under pressure while supporting team operations.

I am hardworking, disciplined, and adaptable, with proven skills in restocking, cashier support, customer guidance, and maintaining clean, organized work areas. I bring basic computer proficiency, strong attention to detail, and a commitment to high-quality service and continuous learning.

Experience

Work history, roles, and key accomplishments

Customer Service Support

Kenya Airways

Jan 2024 - Dec 2025 (1 year 11 months)

Assisted customers with inquiries and service processes, maintained professional and welcoming service areas, and collaborated with team members to ensure smooth operations and customer satisfaction.

Customer Service Communication client support Teamwork Problem Solving Time Management

Customer Service & Store Support

Khetias Supermarket

Jan 2023 - Dec 2024 (1 year 11 months)

Provided front-line customer assistance, supported cashier operations, restocked shelves, and maintained store cleanliness in a high-volume retail environment, improving service responsiveness.