MAMargaret Atieno
@margaretatieno
Customer-service professional skilled in office management and data entry with more than four years experience.
KenyaWhat I'm looking for
I am a Kenyan customer-service professional with extensive experience in reception, sales administration, cashiering, and office support across retail, hospitality, and corporate environments.
Over the past decade I have developed strong multitasking, communication, and time-management abilities while handling front-desk duties, processing orders and payments, maintaining inventory, and preparing reports.
At Pride Staff Company Limited I enhanced the company's public image by responding knowledgeably to customer enquiries and managing reception and office tasks; in prior roles I consistently met sales targets, resolved customer complaints, and supported inventory control.
I am a collaborative team player with leadership aptitude, excellent oral and written communication skills, and a commitment to delivering positive customer experiences that drive loyalty and operational efficiency.
Experience
Work history, roles, and key accomplishments
Receptionist / Office Assistant
Pride Staff Company Limited
Jan 2019 - Mar 2025 (6 years 2 months)
Managed front-desk operations, enhanced company image by responding to customer enquiries, handled calls and emails, and maintained filing and office supplies to improve operational efficiency.
Sales Administrator
Chore Electronics and Agencies
Feb 2016 - Dec 2018 (2 years 10 months)
Processed customer orders accurately, maintained inventory and monthly reports, handled customer inquiries and complaints, and met sales targets to support revenue growth.
Cashier
Afrilife Chemists
Apr 2015 - Jan 2016 (9 months)
Handled payments and receipts, managed cash transactions and stock control, processed returns and discounts, and supported pricing to maximise revenue.
Cashier / Waitress
1Jet Bar Restaurant and Cottages
Jan 2014 - Oct 2014 (9 months)
Welcomed customers, processed orders and payments, contributed to upselling efforts to exceed sales goals, maintained cleanliness standards, and prepared shift reports.
ALSales and Marketing Representative
Airtel Company Limited
Jan 2013 - Aug 2013 (7 months)
Presented and sold telecom products and services, answered client queries, built and maintained customer relationships, and achieved assigned sales targets.
Education
Degrees, certifications, and relevant coursework
East Africa Vision Institute
Certificate, Office Administration and Management
2015 - 2015
Completed a Certificate in Office Administration and Management in 2015.
Likoni Institute of Professional Studies
Certificate, Computer Packages
2013 - 2013
Completed a Certificate in Computer Packages in 2013.
Unknown (Secondary School)
Kenya Certificate of Secondary Education, General Secondary Education
2012 - 2012
Attained the Kenya Certificate of Secondary Education in 2012.
Unknown (Primary School)
Kenya Certificate of Primary Education, Primary Education
2007 - 2007
Attained the Kenya Certificate of Primary Education in 2007.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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