Desiree User

As a dedicated customer service professional, I have honed my skills in providing exceptional support and solutions to clients. Currently, I work as a Remote Customer Consultant, where I manage high-volume inbound calls, addressing policy inquiries and billing concerns. My ability to troubleshoot issues and maintain detailed records has been instrumental in ensuring compliance with company policies and delivering top-tier service.

Previously, I served as a Customer Service Representative at U-Haul, where I assisted customers in selecting the best moving supplies and solutions. My experience in retail sales and office assistance has equipped me with strong organizational and communication skills, allowing me to create a welcoming environment for customers while efficiently managing administrative tasks. I am passionate about continuous learning and aim to broaden my skill set to further enhance my contributions in the customer service field.