Ikeromade ADEGBITE

Coordinated overall IT network projects, focusing on French and other European countries. Liaised with Francophone field operations teams, clients, and stakeholders to ensure smooth project execution. Provided administrative and deployment support for small, medium, and large-sized IT network projects.

Taught French classes to students and adults at various proficiency levels (A1, A2, B1, B2). Developed and delivered engaging lessons to improve language skills. Provided instruction to BCG staff in Lagos, Nigeria.

Managed lead conversion to contacts using Zoho SalesIQ and CRM, optimizing search engine and web traffic. Maintained the company website using PHP and HTML, publishing content with relevant hashtags and meta tags via Zoho Social. Translated documents between English and French, and utilized Zoho People and Connect for internal operations.

Collaborated with the customer support manager to define and execute Gozem's customer support strategy. Streamlined customer support processes by partnering with internal stakeholders. Identified operational and structural weaknesses to improve existing or develop new processes.

Managed customer interactions across various channels including email, live chats, voice, and social media. Handled all French queries, complaints, and requests from customers in multiple French-speaking countries, ensuring timely resolution. Generated demand and sales by assisting customers in identifying their needs and provided periodic reports on customer feedback to management.

Taught French to students from Junior Secondary 1 to Junior Secondary 3. Developed and delivered engaging lesson plans to facilitate language acquisition. Assessed student progress and provided constructive feedback.

Assisted in the deployment of NRA-Monté en Débit projects for France Telecom, overseeing all phases from conception to implementation. Managed delay reporting for project progress and controlled the quality of works implemented by stakeholders and on-site companies. Conducted technical studies for telecommunication FTTH technologies.

Developed a prototype converter box and an IT application for transmitting sensor information via computer networks. Utilized technologies such as MSP430 and ZigBee for data communication. Contributed to the design and implementation of the system.

Conducted a technico-economic feasibility study for the creation of a website for smartphone announcements. Analyzed various mobile platforms including Android, iOS, and Windows. Managed the project from a technical and economic perspective.

Underwent training in the maintenance of High-Speed Trains at Technicentre Est Européen. Gained practical experience in railway mechanics and technical procedures. Contributed to the upkeep and operational readiness of train systems.

Led an initiative project focused on teaching and sensitizing primary school pupils to African Continental Cultures. Organized extracurricular activities to promote cultural awareness. Developed and implemented engaging educational programs.

Attended the Faculty of Science and Technology, gaining foundational knowledge in various scientific disciplines. This period laid the groundwork for further specialized studies.

Achieved a Baccalaureate in series C, which is a scientific stream, qualifying for university entrance. This involved rigorous study in mathematics and physical sciences.

Completed a Master's degree with a specialization in Telecommunication, focusing on Fiber to the Home (FTTH) technologies. This program provided in-depth knowledge of modern communication networks.

Undertook preparatory classes designed to prepare students for entry into highly selective science and technology schools. The curriculum focused on advanced scientific and technical subjects.