Idowu Agboola
@idowuagboola
Recent French Language graduate and certified Customer Care Representative.
NigeriaWhat I'm looking for
I am a recent graduate with a B.A. (Hons.) in French from a prestigious university in Nigeria, and I hold a certification as a Customer Care Representative. My passion lies in bridging the gap between Anglophone and Francophone societies through interpretation and translation. I am enthusiastic about being a team player and am always willing to take on new responsibilities to assist others.
In my professional journey, I have gained valuable experience as a Customer Care Representative at MTN Nigeria, where I respond to customer inquiries and resolve complaints with politeness and efficiency. Additionally, I have worked as a French tutor in various schools, imparting knowledge and core values to students while adhering to the secondary school educational scheme. My adaptability and quick learning abilities enable me to thrive both independently and as part of a team.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
MTN Nigeria
Apr 2022 - Present (3 years 1 month)
Working as a Customer Care Representative, responding to customer calls and resolving complaints with politeness and efficiency. Aiming to ensure customer satisfaction and happiness.
French Tutor
Sundora International Schools
Oct 2021 - May 2022 (7 months)
Part-time French tutor, focusing on delivering sound knowledge in accordance with the secondary school educational scheme and promoting moral values.
French Tutor
El-Shaddai Baptist Schools
Oct 2021 - May 2022 (7 months)
Part-time French tutor, imparting knowledge according to the secondary school educational scheme and instilling core values in students.
French Tutor
Adesina College
Apr 2020 - Oct 2021 (1 year 6 months)
Part-time French tutor, dedicated to providing quality education and instilling core values in students according to the educational scheme.
Intern
Rave 91.7 FM
Aug 2020 - Oct 2020 (2 months)
Completed graduate internship training, learning presentation skills and studio management.
French Tutor
Command Science Secondary School
Sep 2018 - Nov 2018 (2 months)
Worked as a French tutor, providing education according to the secondary school educational scheme and promoting moral values.
Security Personnel
Sheriff Deputies Security Services Ltd
Jan 2018 - Feb 2018 (1 month)
Maintained peace and security at Redeemer’s University, ensuring the safety of students and property.
Customer Relation Officer
Communication and Marketing Research Group
Jan 2016 - Feb 2016 (1 month)
Served as a liaison between Guinness Company and customers, conducting research on products.
Church Typist
Beulah Baptist Church
Jan 2013 - Apr 2013 (3 months)
Worked as the church typist and secretary to the Senior Pastor, managing administrative tasks.
Education
Degrees, certifications, and relevant coursework
AFAlliance Française
Certificate, Customer Care
2022 - 2022
Completed a Certificate in Customer Care Representative, enhancing skills in customer service and communication.
UIUniversity of Ilorin
Bachelor of Arts, French Language
2014 - 2018
Graduated with a Bachelor of Arts (Hons.) in French, focusing on language proficiency and cultural studies.
Ejigbo Baptist High School
Secondary School Leaving Certificate, General Education
2006 - 2012
Obtained Secondary School Leaving Certificate, completing a comprehensive secondary education.
Beulah Baptist Primary School
Primary School Leaving Certificate, General Education
2000 - 2006
Completed Primary School Leaving Certificate, laying the foundation for future academic pursuits.
Availability
Location
NigeriaAuthorized to work in
Job categories
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