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IJEOMA JOHNIJ
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IJEOMA JOHN

@ijeomajohn

Fintech virtual assistant with 10+ years banking and 6+ years remote SaaS executive support expertise.

Nigeria
Message

What I'm looking for

I seek a remote fintech or SaaS role offering executive support and compliance responsibilities, opportunities to automate operations, and a collaborative team focused on measurable efficiency gains.

I am a strategic, tech-savvy Fintech Virtual Assistant with over a decade of banking experience and six years supporting global SaaS companies and executive teams remotely.

I specialize in KYC/AML compliance, cross-border payment operations, foreign exchange settlements, project management, and virtual executive support, and I consistently automate workflows to improve operational efficiency.

In recent roles I coordinated app development projects, reducing turnaround time by 25%; optimized executive schedules to cut conflicts by 40%; implemented Notion automations that reduced manual workload by 30%; and helped improve loan recovery and onboarding metrics through data-driven process changes.

I bring regulatory rigor, precise back-office control, and proactive C-level support to remote fintech and SaaS teams, and I mentor colleagues to raise departmental performance while maintaining strict confidentiality and accuracy.

Experience

Work history, roles, and key accomplishments

GP

Banking Operations Officer

Guaranty Trust Bank Plc

Jan 2013 - Jan 2023 (10 years)

Led end-to-end KYC due diligence and managed Form A/Form M, SWIFT, and FX operations, maintaining 100% compliance and reducing processing delays by 35%. Mentored junior staff and introduced a digital document system that increased early risk detection by 40% and cut retrieval time by 20%.

Education

Degrees, certifications, and relevant coursework

CC

Chartered Institute of CRM

Postgraduate Diploma, Customer Relationship Management

Postgraduate Diploma in Customer Relationship Management completed in August 2012.

Federal Polytechnic Mubi logoFM

Federal Polytechnic Mubi

Higher National Diploma, Business Administration & Management

Higher National Diploma in Business Administration & Management completed in December 2011.

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IJEOMA JOHN - Banking Operations Officer - Guaranty Trust Bank Plc | Himalayas