Ignacio Brenes
@ignaciobrenes
Aspiring computer engineer with a strong foundation in software development.
What I'm looking for
I am a dedicated computer engineering student at Instituto Tecnológico de Costa Rica, expected to graduate in 2026. My academic journey has equipped me with a solid understanding of database systems, web development, and programming languages. I have actively participated in team-based projects where I developed web applications using technologies such as React, Node.js, and PostgreSQL. My coursework has not only honed my technical skills but also instilled a strong sense of project management and problem-solving abilities.
In addition to my academic experience, I have worked in customer service and hospitality roles across various locations in the USA, where I developed exceptional communication and teamwork skills. My role as a Cisco Prime Engineer allowed me to provide remote support for enterprise networking infrastructure, enhancing my technical expertise and ability to collaborate with diverse teams. I am passionate about leveraging my skills in a dynamic work environment that values innovation and collaboration.
Experience
Work history, roles, and key accomplishments
Customer Service & Hospitality Roles
Work And Travel
Jan 2022 - Dec 2025 (3 years 11 months)
Worked three consecutive winter seasons under the J-1 Visa Program at various resorts, delivering outstanding customer service in guest-facing roles including reservations, reception, and fine dining. Gained experience using CRM and booking software, managing guest interactions, and contributing to hospitality excellence.
Cisco Prime Engineer
PBS Costa Rica
Aug 2022 - Dec 2022 (4 months)
Provided remote support for enterprise networking infrastructure using Cisco Prime Infrastructure, collaborating with technical teams to diagnose and resolve connectivity and monitoring issues. Documented standard procedures and improved client communication workflows.
Education
Degrees, certifications, and relevant coursework
KML High School
General Studies
Activities and societies: Study abroad program by Liceo Experimental Bilingüe de San Ramón
Participated in a short-term study abroad program. Gained international exposure and cultural understanding during the exchange.
Liceo Experimental Bilingüe de San Ramón
High School Diploma, General Studies
Completed high school education, focusing on a bilingual curriculum. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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