Open to opportunities

Angie Hidalgo

@angiehidalgo

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Aspiring software engineer with a strong foundation in IT.

Costa Rica

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What I'm looking for

I am looking for a role that allows me to apply my IT skills and grow professionally in a supportive environment.

I’m a student of Software Engineer, I like technology and i feel comfortable using different tools tech related if I need to work with a team or customers I can do that in the best way.

Experience

Work history, roles, and key accomplishments

Current

Bachelor's Degree in Software Engineering

Current

National Technical University (UTN)

Jan 2023 - Present (2 years 6 months)

Currently pursuing a Bachelor's Degree in Software Engineering, focusing on developing technical skills and knowledge in software development and IT.

Software Engineering Technical Knowledge

IT Technician & Customer Service Intern

San Pedro School

Oct 2021 - Jan 2022 (3 months)

As an IT Technician and Customer Service Intern, I provided user support for system applications and hardware, troubleshot desktop issues, and assisted users with workstation setups. I maintained updated knowledge through training and handled customer inquiries effectively.

IT Support Customer Service Active Listening system updates

Education

Degrees, certifications, and relevant coursework

National Technical University

Bachelor's Degree, Software Engineering

2023 -

Currently pursuing a Bachelor's Degree in Software Engineering, developing advanced programming skills and knowledge in software development.

National Institute of Learning

Diploma, English Language

2022 - 2022

Earned a Diploma in Conversational English, focusing on enhancing communication skills for business and technical environments.

La Tigra Technical Professional College

Technical Degree, Business IT

2016 - 2021

Completed a Technical Degree in Business IT and High School Diploma, gaining foundational knowledge in business IT and practical skills in computer maintenance and customer service.