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Frank Mora

@frankmora

Software Engineer building a restaurant management system with automated electronic invoicing and a multi-tenant SaaS architecture.

Costa Rica

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I developed and implemented a restaurant management system with automated electronic invoicing compliant with local regulations. I also designed its multi-tenant SaaS architecture for scalability and efficient data isolation.

I built RESTful APIs with Python and FastAPI and MySQL, and developed the frontend with React and Next.js. Previously, at Intel Corporation/Infotree Global Solutions, I handled high-priority cloud service tickets and configured Windows, Windows Server, and Linux systems.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer

Current

Freelance

Dec 2025 - Present (10 months)

Developed and implemented a comprehensive restaurant management system featuring automated electronic invoicing compliant with local regulations. Designed a multi-tenant SaaS architecture to ensure scalability and efficient data isolation for business operations.

Python fastAPI MySQL React Next.js REST APIs Multi tenant architecture

Infrastructure Support Technician

Intel Corporation/Infotree Global Solutions

Jul 2022 - Dec 2022 (5 months)

Managed and resolved high-priority cloud service tickets through ServiceNow, ensuring SLA compliance. Installed and configured Windows, Windows Server, and Linux operating systems in enterprise environments.

ServiceNow Windows Windows Server Linux Cloud Services SLA Management

Junior Technical Support

Elev8 Education

Feb 2022 - Jun 2022 (4 months)

Provided technical support and assistance, focusing on Azure Cloud Computing, Active Directory, and Linux fundamentals. Supported Windows Server administration and installation and configuration of Microsoft SQL Server.

Azure Active Directory Linux Windows Server Microsoft SQL Server

Education

Degrees, certifications, and relevant coursework

Universidad Técnica Nacional (UTN)

Bachelor's degree, Information Technology Engineering

Pursuing a Bachelor's degree in Information Technology Engineering with expected graduation in 2027.

Elev8 Education

Junior Technical Support, Technical Support

2022 - 2022

Completed Junior Technical Support training covering Azure Cloud Computing, Active Directory, Linux fundamentals, Windows Server Administration, and installation and configuration of Microsoft SQL Server.