Open to opportunities

Ifeoma Dike-Mark

@ifeomadike-mark

I’m a B2B sales and business development specialist driving SaaS revenue growth through consultative selling and account management.

Nigeria

Message

What I'm looking for

I’m looking for a fast-paced SaaS or EdTech role where I can lead full B2B sales cycles, optimize conversion with CRM, and build long-term client relationships that consistently exceed targets.

I’m a Sales and Business Development professional with 4+ years of experience driving revenue growth across SaaS, EdTech, customer experience, and telesales environments. I’m skilled in lead generation, consultative selling, client retention, negotiation, and closing high-value deals—always focused on improving conversions and building long-term relationships.

In my recent work, I generated ₦10M+ monthly revenue using high-conversion telesales strategies and closed ₦7M+ in SaaS business deals within 60 days. I also improved lead-to-conversion from 40% to 70% by optimizing follow-up processes, managed pipelines of 100+ active prospects using CRM systems (including HubSpot and Zoho CRM), and consistently exceeded sales targets by 25–30%.

Experience

Work history, roles, and key accomplishments

Sales Executive

Edves Limited

Oct 2025 - Apr 2026 (6 months)

Managed the full B2B sales cycle from prospecting to deal closure in a SaaS environment, closing ₦7M+ in new business within 60 days. Maintained a qualified pipeline and improved client retention through onboarding and relationship management.

B2B Sales SaaS Sales Client Acquisition Consultative Selling Deal Closing Pipeline Management Revenue Growth CRM Tools Customer Retention Prospecting Relationship Management Product Demonstrations Sales Reporting

Certification Advisory Manager

Certification Edge

Jan 2025 - Sep 2025 (8 months)

Generated ₦10M+ monthly revenue through inbound and outbound sales strategies and improved conversion from 40% to 70% by optimizing follow-ups. Managed 120+ monthly leads in CRM systems and built client relationships to drive referrals and repeat business.

Telesales Inbound and Outbound Sales Client Acquisition Lead Generation CRM Tools Pipeline Management Revenue Growth KPI Tracking Objection Handling Customer Retention Negotiation Prospecting

Customer Service Executive

Shade International Entertainment Ltd

Apr 2024 - Jan 2025 (9 months)

Resolved high volumes of customer issues while maintaining strong satisfaction levels and reduced repeat complaints through proactive service recovery. Supported retention initiatives and strengthened client relationships through communication and follow-ups.

Customer Service Customer Retention Service Recovery Issue Resolution Follow up Customer Satisfaction Customer Relationship Management

Sales Executive

Norma Lagos

Aug 2022 - Nov 2023 (1 year 3 months)

Converted cold leads into paying and repeat customers through consultative selling and closed strategic partnerships to expand market reach. Drove revenue growth via relationship management and consistent prospect follow-ups.

Consultative Selling Client Acquisition Strategic Partnerships Revenue Growth Prospecting Relationship Management Pipeline Management Lead Generation Follow up

Aviation Environmental Officer (Intern)

FAAN

Apr 2016 - Sep 2016 (5 months)

Supported environmental compliance inspections across multiple facilities and improved documentation turnaround and reporting accuracy for audits. Helped ensure audit-ready reporting through timely documentation.

Environmental Compliance Inspections Documentation Reporting Audit Support