ibrahim khaja

Manage recruitment and onboarding of white- and blue-collar staff, coordinating with vendors and internal departments to ensure timely manpower supply and service quality. Handle HR operations including attendance/shift/leave management, employee queries, HR policy compliance, HRMS record maintenance, reporting, and exit formalities.

Improved hiring and performance processes by reducing time-to-fill, resolving employee conflicts, and implementing a new performance appraisal system. Streamlined employee records and payroll operations, built HR analytics, and implemented BambooHR training and an automated payroll system to improve retention, engagement, accuracy, and compliance.

Directed operations for executives by establishing team frameworks, running progress sessions, and improving team alignment. Managed HR-related administration, training and development, compliance for client standards, and streamlined inquiry processes, while also optimizing recruitment and retention outcomes.

Supported growth in B2B channels by resolving dealer issues, enhancing training, and streamlining payments. Improved team engagement through weekly reviews and helped achieve targets and deal closures through market visits.

Improved student enrollment by launching targeted marketing campaigns and coordinating business development activities with schools and colleges. Managed marketing calendars and communications, ensured website and social media content alignment, and handled MIS reporting for sales staff.

Managed sales operations for B2B clients across urban districts and focused on expanding channels and nurturing relationships. Organized events and campaigns, addressed service issues, and conducted performance reviews for marketing officers.

Completed a Master of Business Administration (MBA) at MBA Institute of Corporate Business Management in Telangana in 2010.