ibrahim abuutaheer

Managed SME and unsecured business loan sales through UBL channel partners and DSA networks, building relationships and sourcing new partners. Assessed client financial situations, recommended investment strategies, and ensured compliance with relevant financial regulations.

Led sales and channel distribution for business loans (unsecured products) across Chennai, managing a team of 2 Territory Managers, 15 Sales Managers, and DSA teams. Coordinated with operations, credit, and collections to improve approvals and reduce rejection ratios.

Oversaw Chennai cluster SME lending operations by managing DSA and DST referral agents and ensuring cluster profitability without delinquency. Forecasted sales, reviewed performance with line managers, mentored CAMs/area managers, and tracked results via weekly call reports and monthly sales dashboards.

Managed CASA and third-party product sales by leading a CASA team of 7 relationship officers and growing high-net-worth customer relationships. Delivered targets for new priority customers and branch fees/CASA goals, while training junior executives and supporting NRI sales.

Recruited, trained, and managed 21 insurance agents and 9 finance consultants under the agency model, while also handling 20 DSA to generate business. Conducted client discovery and needs assessment for life insurance, arranged medical check-ups, and supported sales enablement to meet business goals.

Drove sales performance for gold loan and home loan across 27 mapped branches by managing 8 business development executives (BDE). Handled 27 branch NPA account and interest collection, conducted MIS/reporting, reviewed weekly call reports, and coached BDEs to achieve targets.

Led sales execution and delivered refresher training programs for managers and assistant managers on product knowledge and soft skills. Designed training calendars, performed performance evaluation, supported train-the-trainer certification, and produced monthly sales dashboards and training reports.

Completed a B.Ed (English) from Pondicherry University.

Completed a B.A in English (Literature) from the University of Madras.