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SJ@sonalijain3
Results-driven Relationship Manager with over 9 years of expertise.
IndiaI am a results-driven Relationship Manager with over 9 years of expertise in the financial and education sectors. My career has been marked by a commitment to optimizing operations and driving significant sales growth, which has consistently enhanced customer satisfaction and led to sustained business success.
Currently, I serve as an Area Sales Manager at Auxilo Finserve Pvt Ltd, where I strategically drive and optimize profitability while exceeding financial targets. I have a proven track record of cultivating strong relationships with partners and leading client engagements to ensure a seamless lending process. My previous roles at ICICI Bank and IndusInd Bank have further honed my skills in sales management, operational excellence, and team leadership.
Throughout my career, I have been recognized with multiple awards for exemplary performance and service excellence. I am passionate about building long-term partnerships and expanding business opportunities, and I thrive in environments that challenge me to achieve aggressive business targets.
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Work history, roles, and key accomplishments
Auxilo Finserve Pvt Ltd
Apr 2024 - Present (1 year 7 months)
Strategically drove and optimized the profitability of the assigned location, consistently exceeding financial targets. Spearheaded retail business growth by leveraging advanced lead management techniques and collaborating closely with Customer Experience Managers to maximize conversion rates.
ICICI Bank Ltd
Sep 2022 - Apr 2024 (1 year 7 months)
Oversaw daily operations, including accurate planning and business forecasting from various sourcing channels. Achieved aggressive business targets through strategic selling, client relationship management, and expanding the customer base.
IndusInd Bank Ltd
Mar 2021 - Aug 2022 (1 year 5 months)
Managed branch operations and adhered to operational service standards and business planning. Fostered effective working relationships and resolved escalated customer issues, contributing to operational metrics and compliance.
HDFC Bank Ltd
Oct 2015 - Mar 2021 (5 years 5 months)
Managed customer queries and complaints, authorizing financial and non-financial transactions. Oversaw AML & KYC compliance, supervised staff performance, and identified areas for improvement.
Degrees, certifications, and relevant coursework
Bachelors of Business Administration, Business Administration
Successfully completed my Bachelor of Business Administration, graduating with commendable scores and a solid foundation in business principles.
Higher Secondary Education, Commerce
Successfully completed my higher secondary education with a specialization in commerce, achieving strong scores.
IndiaYou can contact Sonali and 90k+ other talented remote workers on Himalayas.
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