Ian Fernando

I manage billing, contracts, e-commerce operations, and client coordination with a focus on accurate records and reliable follow-through.

At Everything Formals Model Management, I managed end-to-end invoicing and accounts receivable, reconciled financial data in QuickBooks, and handled contract execution. I also collaborated on quarterly social media calendars and email marketing initiatives.

At KeyFlex Ventures, I led sales and property partnerships for mid-term rentals, from lead generation through deal closing. I built relationships with landlords, insurance representatives, and relocation specialists while negotiating leases for displaced families and corporate clients.

My experience at Airbnb included frontline customer support, claims resolution, workflow improvement, peer guidance, and team coordination. I help teams stay organized, communicate clearly, and move complex work forward efficiently.