At Salescode, I managed international customer relationships and supported retention and revenue growth. I maintained CRM accuracy and achieved 130% of quota.
At CWT Carlson Wagonlit Travel, I managed corporate accounts, developed strategies, and monitored performance. I also negotiated supplier agreements and worked to improve customer experiences.
At AT&T, I managed telecom accounts and resolved customer issues while surpassing customer satisfaction and sales targets. At Pullmantur Cruises, I exceeded sales quota by 25% on service and revenue.
At Marriott Hotels, I handled corporate meeting-planner accounts for CasaMagna Puerto Vallarta, CasaMagna Cancun, and JW Marriott Cancun, building lasting customer relationships and meeting quarterly revenue quotas. I bring experience across account management, customer success, sales, travel, hospitality, and aviation.
