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Hálle Bobcombe

@hllebobcombe

I implement reliable digital testing platforms and manage technology-driven projects, support, and operational workflows.

United States

Message

At X-Cel Education, I lead implementation and configuration of the City Academy Remote TABE testing platform (Think Exam), supporting reliable testing, reporting, upgrades, and user access. I also create training materials and coordinate technology logistics for the Bridges to Green Jobs program.

My experience spans technical support, software and database administration, project governance, and government contract pursuits. At Monroe College, Jennings Financial Advisory Corp., Opuste, and Southern Maintenance Services Company Limited, I supported digital systems, maintained operational data, led cross-functional workflows, and strengthened compliance with ISO 9001 standards.

Experience

Work history, roles, and key accomplishments

Current

Software Implementation Manager

Current

X-Cel Education

Jan 2025 - Present (1 year 7 months)

Leading end-to-end implementation and management of the City Academy Remote TABE testing platform, ensuring seamless testing and high reliability. Providing technical support, developing training materials, and coordinating technology logistics for program delivery.

Think Exam Technical Support Training Materials Workflow Development Project Coordination

Library Assistant

Monroe College

Jan 2024 - Jan 2025 (1 year)

Delivered front-line technical support for library systems and assisted students and faculty with database navigation and research tools. Managed library systems and contributed to digital library initiatives.

Library Systems Technical Support Database Navigation APA Formatting LibraryWorld

IT Intern

Jennings Financial Advisory Corp.

Jan 2023 - Jan 2024 (1 year)

Provided technical and administrative support, troubleshooting Microsoft Outlook and hardware issues. Managed customer records using Applied Epic and developed marketing automations for client communication.

Outlook Applied Epic Marketing Automation Database Management Technical Support

Project Manager Associate

Opuste

Jan 2022 - Jan 2023 (1 year)

Managed government contract pursuits using digital procurement platforms and led cross-functional project teams. Maintained the business development pipeline and served as liaison between leadership and clients.

GovTribe Strativocate TendersOnTime Project Management Cross functional Leadership Pipeline Management

Project Management Office Analyst

Southern Maintenance Services Company Limited

Jan 2022 - Dec 2022 (11 months)

Enforced project governance and quality standards by administering the Project Management System and ensuring ISO 9001 compliance. Managed documentation ecosystem and coordinated portfolio-level project readiness.

Project Governance ISO 9001 Document Management Training Process Support