Johnny Hughes
@johnnyhughes
Senior Technical Implementation Analyst with expertise in software solutions.
What I'm looking for
I am a dedicated Senior Technical Implementation Analyst with a strong background in software solutions and automation processes. Graduating Magna Cum Laude from DePaul University with a Bachelor of Science in Information Technology, I have consistently demonstrated my commitment to excellence, as evidenced by my Dean's List achievements. My professional journey has equipped me with the skills to lead software implementations and optimize operational efficiencies.
At Juvare, I have successfully led the implementation of software solutions, acting as the primary liaison between technical teams and stakeholders. My role involves overseeing code development, troubleshooting, and continuous improvement efforts. I thrive in collaborative environments, utilizing Agile methodologies to enhance service delivery and reduce manual work. My previous experience at the United Center and Zebra Technologies has further honed my ability to bridge technical and business requirements, ensuring seamless integration and support for digital transformation initiatives.
Experience
Work history, roles, and key accomplishments
Senior Technical Implementation Analyst
Juvare
Jan 2023 - Present (2 years 6 months)
Led the implementation of software solutions, ensuring seamless integration for clients. Developed and optimized automation processes to increase operational efficiency.
Software Implementation Analyst
Juvare
Jun 2021 - Present (4 years 1 month)
Designed and deployed software solutions, streamlining site creations. Assisted in automation processes to improve service delivery and reduce manual work.
On-Site IT Support
United Center
Mar 2021 - Present (4 years 4 months)
Provided frontline IT support for the Mass Vaccination Site, managing EMTrack and Juvare Events. Conducted staff training and created technical documentation to standardize procedures.
IT & Supply Chain Intern
Zebra Technologies
Dec 2019 - Present (5 years 7 months)
Assisted project managers in bridging technical and business requirements for chatbot development. Created models, flowcharts, and project schedules to streamline IT implementation.
Education
Degrees, certifications, and relevant coursework
DePaul University
Bachelor of Science, Information Technology
Grade: Magna Cum Laude (GPA: 3.87)
Activities and societies: Dean’s List (Winter 2016 – Spring 2020)
Graduated Magna Cum Laude with a GPA of 3.87. Recognized on the Dean's List from Winter 2016 to Spring 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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