I’m looking for a role where I can combine creative project management with systems-building to support people and teams doing meaningful work. I thrive in structured but flexible environments, especially where I can improve processes, coordinate moving parts, and help creative or mission-driven teams bring ideas to life.
Looking for a job
Danielle Austin
@draustin
Bridging people and technology through implementation, training, documentation, and project coordination.
United StatesWhat I'm looking for
I’m a Training, implementation, and project coordination specialist with 8+ years of experience supporting software systems adoption, workflow transitions, and cross-functional project delivery across healthcare, technology, government, and education. I turn complex technical systems into clear training, documentation, and onboarding support that improves adoption and operational efficiency.
In recent roles, I’ve coordinated project timelines, milestones, and stakeholder communication, developed onboarding and user support resources, and facilitated implementation meetings to support rollout execution for new system features. I also bring hands-on technical experience—from Python scripting, Elasticsearch KQL for Kibana, and data migration work to SQL-based reporting—along with Agile support and change management to keep delivery moving in fast-paced, multi-stakeholder environments.
Experience
Work history, roles, and key accomplishments
AH
Technical Project Manager
AngelEye Health
Jan 2023 - Jan 2024 (1 year)
Supported software implementation and system adoption initiatives across healthcare environments. Coordinated project timelines, milestones, and stakeholder communication while creating training and onboarding documentation and supporting rollout of new features.
MC
Software Engineer & Project Support
McKesson
Jan 2022 - Jan 2023 (1 year)
Assisted software development teams with workflow documentation and system improvement initiatives. Collaborated with engineering and operations to improve implementation clarity and usability while supporting Agile coordination across teams.
EI
Senior Software Engineer (Contractor)
ECS Tech (Indrasoft)
Jan 2021 - Jan 2022 (1 year)
Wrote Python scripts and JSON-based logic to support system development, data migration, and deployment initiatives. Built Elasticsearch KQL scripts for Kibana to enable ingestion, querying, and operational data workflows while aligning technical documentation with system functionality.
EI
Senior Software Engineer
ECS Tech (Indrasoft)
Jan 2021 - Jan 2022 (1 year)
Wrote custom Python and JSON scripts and developed Elasticsearch KQL queries for Kibana to support data migration, ingestion, and querying. Supported system development and deployment initiatives and assisted with documentation and process alignment for core functionality.
PT
Data Analysis Programmer
Public Service Telephone
Jan 2020 - Jan 2021 (1 year)
Scripted custom SQL to generate reports for multiple departments and managed reporting systems and database updates. Improved documentation and reporting accuracy and supported process improvements for operational data tracking and efficiency.
BS
Student Project Manager & Team Lead
BloomTech (Lambda School)
Jan 2019 - Jan 2020 (1 year)
Led student teams in software development and project-based learning environments. Coordinated sprint planning, project timelines, and deliverables while supporting Agile workflows and technical project execution.
MO
Substitute Teacher & Center Director
Multiple Organizations
Jan 2016 - Jan 2025 (9 years)
Provided instruction and classroom support in educational settings with diverse student needs. Assisted with center operations including scheduling, parent communication, and staff coordination while supporting program leadership and operational consistency.
Education
Degrees, certifications, and relevant coursework
Middle Georgia State University
Bachelor of Science (B.S.), Biomedical Sciences
2016 -
B.S. in Biomedical Sciences at Middle Georgia State University (listed as in progress), with 2016 provided in the record.
Valdosta State University
Project Management Fundamentals, Project Management
Completed Project Management Fundamentals training at Valdosta State University in 2024.
BloomTech (Lambda School)
Full Stack Development Certification, Full Stack Development
Earned a Full Stack Development Certification from BloomTech (Lambda School) in 2019.
Central Georgia Technical College
Associate of Science (A.S.), Web Development
Completed an Associate of Science in Web Development at Central Georgia Technical College in 2018.
Florida State College at Jacksonville
Associate of Arts (A.A.), General Studies
2013 -
A.A. in General Studies at Florida State College at Jacksonville, listed for 2013 in the provided education record.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
88k+ USD
Job categories
Skills
Systems ImplementationSaaS PlatformsProject CoordinationTraining And DevelopmentChange ManagementProcess ImprovementStakeholder ManagementWorkflow OptimizationTechnical DocumentationAgile SupportCustomer OnboardingCross Functional CollaborationJiraMonday.ComSmartsheetTrelloNotionSalesforceGitHubSQLPythonJSONElasticsearch KQLKibanaData MigrationReportingCanvaFarmGmailTraining DevelopmentElasticsearchData IngestionData Query ToolsMicrosoft OfficeGoogle WorkspaceSlackZoomAdobe PhotoshopAdobe Illustrator
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