Henry Offor
@henryoffor
I drive B2B onboarding, merchant activation, revenue growth, and operational efficiency for growing businesses.
NigeriaWhat I'm looking for
I've driven onboarding, activation, and revenue growth across Bumpa, WithSplice, Mira, and Shaaré. At Bumpa, I onboarded 30+ merchants, delivered 30+ product demos, and managed 90+ merchant accounts.
I build efficient onboarding and acquisition processes, from training 60+ staff at Mira to expanding Shaaré's workforce by 43% in one quarter. I combine B2B sales, analytics, project management, and operational problem-solving to improve customer outcomes.
Experience
Work history, roles, and key accomplishments
Bumpa Expert (Account Manager)
Bumpa
Dec 2025 - Present (9 months)
Onboarded 30+ merchants, achieving a 78% activation rate by guiding users through setup and ensuring early success. Delivered 30+ product demos with a 76% conversion rate, effectively translating product value into paying customers.
Sales Executive/ Onboarding Lead
WithSplice
Jul 2025 - Dec 2025 (5 months)
Drove business acquisition by onboarding and setting up 30 new businesses, ensuring a 70% activation rate. Built and managed relationships with 30+ business owners, contributing to consistent engagement and revenue growth across 65%+ of accounts.
Onboarding Specialist
Mira
Mar 2025 - Jul 2025 (4 months)
Onboarded 15+ businesses onto the Mira point-of-sale platform, achieving a 90% activation rate and driving strong early adoption across accounts. Trained 60+ staff on platform usage, leading to a 40% reduction in support requests from newly onboarded customers.
Operations / Acquisitions Manager
Shaaré
Nov 2023 - Mar 2025 (1 year 4 months)
Led business expansion into new cities, boosting revenue by over 30% and achieving a 400% increase in successful bookings. Designed and implemented onboarding processes that reduced new worker integration time by 30% and improved productivity.
Education
Degrees, certifications, and relevant coursework
Federal University Otuoke
Bachelor of Arts, English and Communications
Pursued a Bachelor of Arts in English and Communications.
University of Pennsylvania
Certificate, Customer Analytics
Completed a certification in Customer Analytics through Coursera.
University of Pennsylvania
Specialization, Business Analytics
Completed a specialization in Business Analytics through Coursera.
University of Pennsylvania
Certificate, Project Management
Completed a certification in Project Management through Coursera.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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