Oluwasegun Daniel

As Lead Account Manager at Edves Inc., I coordinated client initiatives and projects, achieving a quarterly revenue growth of 15-20%. I managed client projects from documentation to completion, developed a client management system, and mentored a team of account managers. My role involved collaborating with sales and marketing teams to enhance customer experience and identify new business opportun

In my role as Project/Operation Manager at CT EDGE LTD, I enhanced project outcomes and operational performance for real estate development projects. I coordinated operations, managed project timelines and budgets, and implemented strategies to improve efficiency. My responsibilities included stakeholder liaison and ensuring compliance with industry standards.

As a Project Officer for the Kwara State Agile School Project, I collaborated with the team to onboard government secondary schools and led the deployment of digital infrastructure. I designed process flows and SOPs to enhance project efficiency and liaised with government stakeholders to define project scope and timelines.

In my role as a B2B Customer Experience Analyst at Edves Inc., I drove client account growth and collaborated with teams to reduce churn rates. I provided exceptional customer service, facilitated onboarding, and addressed client issues promptly, ensuring high levels of satisfaction and retention.

As Business Operations Lead at Opay, I led a team to achieve key account acquisition and retention in the North Central region. I developed strategic plans for business development, onboarded key clients, and collaborated with various teams to align customer success strategies with company objectives.