Henry Kwaghkule
@henrykwaghkule
I support banking operations, customer service, communication, and risk-awareness initiatives.
NigeriaWhat I'm looking for
I've worked at First Bank Plc as a Service Executive since 2017, supporting service delivery in a banking environment.
Earlier, I served as a Radio Presenter during my NYSC at Voice of Nigeria in Ikoyi, Lagos, where I developed practical communication and public-facing experience. I also worked as a Class Teacher at Truvine Global School in Abuja.
My background combines a Diploma in Computer Science with a B.A. in English Language, helping me bring both technical familiarity and clear communication to my work.
I'm proficient in Microsoft Word, Excel, PowerPoint, and internet applications, with strengths in customer relations, analytical thinking, teamwork, adaptability, and independent work. I've also completed training in fraud awareness, operational risk management, data privacy, and fraud management.
Experience
Work history, roles, and key accomplishments
Service Executive
First Bank Plc
Jan 2017 - Present (9 years 7 months)
Serving as a Service Executive at First Bank Plc, handling customer service and banking operations.
Radio Presenter
Voice of Nigeria
Jan 2015 - Dec 2016 (1 year 11 months)
Served as a Radio Presenter during NYSC at Voice of Nigeria, producing and presenting radio content.
Class Teacher
Truvine Global School
Jan 2013 - Dec 2014 (1 year 11 months)
Worked as a Class Teacher at Truvine Global School, delivering lessons and managing classroom activities.
Associate Distributor
Aidel Nigeria Limited
Jan 2008 - Dec 2009 (1 year 11 months)
Worked as an Associate Distributor at Aidel Nigeria Limited, handling distribution and sales activities.
Education
Degrees, certifications, and relevant coursework
Benue State University
Bachelor of Arts, English Language
2011 - 2014
Earned a Bachelor of Arts in English Language from Benue State University, Makurdi, Benue State.
Tarmicomer Institute of Information Technology
Diploma, Computer Science
2009 - 2009
Completed a Diploma in Computer Science at Tarmicomer Institute of Information Technology, Aliade, Benue State.
Government Day Secondary School Aliade
Senior Secondary School Certificate, Secondary Education
2002 - 2008
Attended Government Day Secondary School Aliade, Benue State, and obtained the Senior Secondary School Certificate (SSCE).
R.C.M Primary School, Mbakine
First School Leaving Certificate, Primary Education
1997 - 2002
Attended R.C.M Primary School, Mbakine, Benue State, and obtained the First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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